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November 2021 by Adonay Resom
WORST PLACE TO GET YOUR CAR FIXED.After basically begging them to work on it for months, they finished and gave me my car back. The car run WORSE than when I gave them (making a lot of noise) AND there were PIECES MISSING!!! They promised to order, call me back and install the missing parts. But not only did they not call back they never answered my calls (And I called so man times). I didn't end up going back to their office. I'd never want to meet these people ever again.ALSO they promised to get my car fixed within weeks but they kept my car for MONTHS!! Not only that but they kept avoiding my phone calls. I had to call using other friends phones to get in contact with them. They kept saying next week. When next week came there was no progress on the car.
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May 2021 by ANGEL PEREZ
Nice cars
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January 2021 by Alexa Brandenberg
Olsi Auto made a good story out of what could have been a nightmare. I drove to Worcester from NY to pick up my daughter, and as soon as I pulled off the highway, my car started smoking and screeching and it stalled. My daughter called Olsi and within minutes they called me. They arranged for a tow truck, and sent someone down to make sure I was ok and not too stressed. When the tow truck couldn't give me a lift to the mechanic, they did. And then they repaired my clutch. They did a good job with the clutch, but the service they provided went above and beyond. Thank you, Olsi Auto, for making a bad situation bearable!!
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July 2020 by Amber Gibbs
I give it no stars but I have to rate something
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June 2020 by Jawad Awan
Really solid no nonsense experience. Was lucky enough to get my work done same day despite it being a holiday weekend. I highly recommend!
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April 2020 by ogor Henry
This place is a fraud. I took my car for repairs, I was charged $650 to fix the front arm control, fix the o2 censor, and they promised to fix the oil that slightly drops from beneath my car. But guess what, those problems still persist. When I went back to them for the o2 censor issue, they said what the engine light read was not o2 censor related even when another mechanic had told me it was o2 censor. I really wanted to involve authorities, but my friends advised I let it go.
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April 2020 by christine
This is the best service i ever received. My car caught on fire . A friend refer me to them. First they were quick to come tow my car n fixed it with 4 days. I got the chance to meet Orlando there he really did an amazing job. I will highly recommended them to anyone. From body work electrical problems any problems with your car they got you covered. Very professional. Orlando thank you so much. Orlando very friendly great attitude and customer service. After they fix my car they even clean it completely . Love it
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February 2020 by Monique A
Not once but twice they helped me with bad codes. They are the best! Both of my cars are older 14 & 20 years old. A beetle and Lexus hybrid, they handle foreign and domestic... Def recommend!
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February 2020 by Lily Bennis
Great repair shop. Olsi and Orlando helped me out a lot with my vehicle very quickly and a great price. Highly recommend
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February 2020 by Wardell Washington
I gotta give it to them!!! Very understanding when their might be an issue!! You tell them and it gets taking care of no problem. Mechanics are very good and quick. Orlando is the man , customer service skills impeccable, I couldn't ask for anything more when it comes to quality used cars & the service. I would definitely recommend Olsi's.
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February 2020 by VAL TUBE
Great guys working here, and great service in this shop. Everybody very responsible.
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February 2020 by Nana Agorbia
I had a very good experience here. The staff was nice, Olando, sherley were very helpful with getting the car ready.
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February 2020 by Orlando Ortiz
I’m from East hartford CT I was browsing the internet for a car drove about a hr over to Worcester yesterday The staff over at Olsis auto was a great help to me to get me into the car I was looking for. Olsi took real good care of me got my car no issues at all took my car into detailing shop and cleaned it up for me before I drove back to Ct very happy..Highly recommend this car dealer the staff will take great care of you. AA++
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October 2019 by Milan Shah
Today afternoon, I went there with a notebook & pen in my hand (to note down the details of some cars and finalize later) and I asked about the used cars. But the guy at the reception, probably the owner, without even asking me anything just said "we don't have time for people like you." This is how you treat your customer?
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September 2019 by Zach McCarthy
This guy is a magic man. He has worked on a couple of my cars and on extremely short notice. He always has the time and ALWAYS repairs your vehicle within your budget and the correct way. HIGHLY RECOMMENDED!
