O'Reilly Auto Parts, located at 315 Grove Street in Worcester, Massachusetts, is dedicated to providing excellent customer service and a wide selection of automotive parts, tools, and accessories. Customers appreciate the friendly and helpful staff, who take the time to assist with various needs, from finding specific products to offering solutions for car repairs. The store offers valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Many customers have shared positive experiences, highlighting the staff's willingness to help, even in challenging situations like snowy weather. The store also has a Loaner Tool program, making it convenient for customers to complete their repairs. O'Reilly Auto Parts is known for its extensive inventory, including brake parts and oil pans, and can arrange for pickup at other locations if needed. With over 6,000 stores across the US, O'Reilly Auto Parts is always nearby for those in need of automotive assistance.
We went in for a super specific part and David was so kind and lovely in helping us find what we needed. He was sweet, knowledgeable, and very personable. Literally never want to go anywhere else because he made everything so fun and easy
June 2025
Went to this location because of a check engine light. Roger, the associate who helped us, was quick to assist my daughter with the issue with her car. He then was able to order the part, and 2 hours later, the part was at the store, and I was able to install it. The customer service was spot on, and it was a perfect interaction.
March 2025
My dude Kenny is nice with it. Definitely go see him if you have an issue in need of fixing. I needed coolant and he knew just the right one to recommend me. Also went above and beyond and let me use his hand sanitizer. Great staff working there.
