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March 2024 by Amanda Tollko
Recently found myself in a rut and needed my car towed and Pat’s Towing provided excellent service. Thank you
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March 2024 by Denise Burdett
Thank so much for taking care of my mini...hopefully the dealership in Warwick can put a big smile on my face...I'd call again for sure...you're the best ?
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March 2024 by Lauren Ting
BEWARE!!! These people are apart of why American society is crumbling. They have someone sit and stalk the Burger King parking lot for cars to tow. There are no signs in the parking lot, at all! But the predatory behaviors are why this towing company lost contracts with AAA and the city.The guys watching cars in order to have them towed should REALLY be careful. It's Worcester and unsolved drive-by shooting happen everyday Response: Actually there are zero signs in the parking lot. Purchasing a small fry DOES constitute being a BK customer. Should I have placed the receipt in my windowshield?? ? ..or perhaps you didn't comprehend what was written? Either way, none of that justifies your lack of business integrity or ethics. Hence why you've lost your contracts. Instead of being defensive, just do better!
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March 2024 by jill martin
Very helpful during a stressful event. Excellent communication on timing. Got me off highway quickly to their office and kept me updated on timing until a flatbed could complete the towing back to another nearby state I lived in. Would highly recommend.
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March 2024 by Sophie JL Germis
Cheap and Useless company only need cash from people cause they are so desperate for money and don't want to pay the state's tax. There's better businesses out there. They are just hungry for money. Only cheap companies will use them for towing services. This woman in there is so rude and greedy. After towing my car, she offered me a 5 minutes ride for $50. This company will never progress for eating my money in vain. They don't even have office.
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February 2024 by Lauren S.
This company makes a living preying on innocent people. Had dinner on Shrewsbury Street and left our car in a lot next the restaurant. Owners of the lot must be getting a kick back from these thieves because there is one no parking sign posted 25 feet in the air facing the exit of the lot. They are intentionally allowing people to park there so that they can be towed. Companies like yours are an embarrassment to our society. Find an honest way to make a living! You are a disgrace. Restaurants like Pepe's Pizza should protect their patrons by reminding them NOT TO PARK THERE. They are well aware that patrons cars get towed out of there on a daily basis and they have done nothing about it. Shame on you too. You have lost a faithful customer.
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February 2024 by BlackStone Mgmt
My go to for personal tows, as well as for tows of unauthorised parking on private properties I manage.
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February 2024 by Nate Novia
Pats Towing was a tremendous help when we had a dump trailer break down. They answered our call and sent a guy over immediately to assist us. Great prices alongside great communication and customer service. Highly recommend
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February 2024 by Gaby Hastings
The tow truck driver (tow truck license plate number X98662) was extremely rude. Our car was parked in an unmarked lot for 8 minutes and when my family and I went to talk to the driver he was talking down to us. He did not have an explanation when my father tried asking about the limitations of the parking lot nor when he was asking about the company itself. We have parked in this lot multiple times before and have never had this problem. The driver did not believe that we were not from the area and would not trust it was an honest misunderstanding. The driver also would only speak to my father and was questioning my mother’s actions when she went to the ATM to get money. It made me wonder why he only addressed my white father and questioned my Hispanic mother. I would absolutely not trust this company in any way shape or form.
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February 2024 by Jeff Vandale
Predatory towing company. Had my car in the tow and told me 145 now or 225 later. Guy was a real scum bag. They own a parking lot and keep it empty so they can tow cars from it. The sign was on the top of a light pole where no one would see it. Total scum.
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February 2024 by Olivia Bankuti
The tow truck came quickly and was able to tow the car/navigate it through a tricky narrow street. Excellent service.
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February 2024 by Bobby Trout
Swift and efficient. Very friendly service
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February 2024 by Brianna King
They don't even deserve 1 star. I parked in an empty lot (no no-parking signs) to run inside a building quick since there was no street parking available. I went inside at 11:02 and by 11:12, they already had my car towed and back to their lot. Charged me $175 for a "full day storage" and towing fee. Horrible attitudes and completely unprofessional. It's no wonder they lost all their contracts with AAA and the state; it's very predatory behavior. They are known for sitting in their truck and stalking people until they get out of their car for a minute and demanding payment to put their car back on the ground. Avoid them at all costs!!
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February 2024 by Katherine Corbin
They deserve 0 stars. My car was parked in a lot with a valid parking pass that had not expired and as I went to move my car before the pass expired, my car was already being towed. The man towing my car argued with me until the pass was expired. He then proceeded to make inappropriate comments to my friend and I that can best be described as sexual harassment (we are both college girls). He also conveniently would only accept cash unless I wanted to ride with him back to the lot.Response to Owner: Clearly your company has no respect for any customer. Once I received said receipt I noticed that the time of towing was changed. The pass was valid until 3:24 and the employee wrote 3:45 on the receipt as the time of towing. I went to move the car at 3:20 and the car was already being towed. So yeah, if you go by the word of your employees that fabricate information to make a quick buck, it was "expired". I would like to see your so called evidence. Additionally, the misconduct was highly obvious and after doing some research about the history of your company it is clear why you think this behavior is ok. The employee made inappropriate comments about my friends appearance and justified his actions saying "it's ok cause I'm a married man so I'm not being creepy". Absolutely disgusting.
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February 2024 by Herman Hunglow
SCAMMERSBecareful, they will harrass your customers and have negative reviews deleted. They're notorious for this nonsense. Choose literally anyone else
