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December 2022 by Madeline Alvarez
Terrible service
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October 2022 by Rich F.
I have been in here for over an hour, as they can’t even get a hold of their home office to close an account. This is my 3rd time here to fight a 50$ Surcharge for a line of credit opened under sneaky circumstances by United/peoples bank. The managers don’t call you back to give you an update. This bank is pathetic. Get your money out of here and don’t open an account with this bank
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October 2021 by sheila kelly (Beaslie)
Ppl were fast patient and courteous they were not of their way getting my large bills for me the lines were not long everyone was kind and considerate and it was very very clean which I liked this divided so you don't have to worry about someone hacking on you and giving you the viral virus disease all in all five-star place I only go there because of the lottery they get the checks off them again nice Bank
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May 2021 by Ria Guerra
The other reviewers are correct . The worst branch ever hands down. The employee named Carmen is the worst . Do not go there .
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January 2021 by Katie Cookie
3-4 employees working in a branch that is ALWAYS busy is absolutely ridiculous! Get your act together, Peoples United!
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November 2020 by Liz Madison
They helped me and ive noticed people don't hit the call teller button but they have been good to me.
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September 2020 by Miranda dos Santos
The entire process is like pulling teeth. Took me 4 months to get a debit card replacement, with no temporary card for over a month. It took 7 visits to get my account verified; meaning that for every withdrawal I had to bring my social security card and passport until they got it sorted out. (No, there were no issues with credit fraud or identity theft. They just "couldn't process it" in their system). The online banking app is glitchy, poorly interfaced, and unreliable. I have a lot of patience for these things, but I'm at my wit's end.
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September 2020 by Patricia Esper
The worse customer service... One star is too generous!
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May 2020 by Kristen Stebbins
One star is too much! I am not sure what is going on here, but I've tried to go three times this past week to make a deposit for work. It's not just that the lines are long, it's that they don't move. The first couple times I left after only moving up one spot in 20+ minutes. Most recently I waited 36 minutes and did not move once so I gave up and left. I verified online that they were even open, since there was no movement at all and the line continued to accumulate on the street behind me. After that I tried the other branch in Worcester and though the line was slightly less long, I again had to leave after 20 minutes and not moving up even one spot. With 10+ cars in front of me, if they are averaging over 20 minutes per customer, I'd be looking at waiting for over 3 hours. Whatever is going on needs to be addressed immediately because this is unacceptable.
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October 2019 by Scott Sinrich
Jeffrey Sjauw is a wonderful banker at People’s United Bank and always meets my banking needs.
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September 2019 by Sue M
Cluessless people working here...
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March 2018 by Nicola Deary
Friendly staff.
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March 2018 by Venessa Hidenfelter
Extremly unsatisfied today. I have never had such a bad experience here before. It seems that Ludmilla was having a bad day and thinks that's the customers need to be punished for it. Every other bank teller I have ever dealt with here have been great! But today made me very uncomfortable. This is why I choose TD bank, they are great and know how to treat their customers.
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March 2018 by Mx B
Extremely out of date bank with rude service. What kind of bank in 2018 makes you write out deposit slips? Come on.
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February 2018 by Vinny Sabo
The amount of fees this bank charges is awful. I use Simple now, and it's such a better experience.
