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October 2023 by Julie Ann E.
First off.... I feel really horrible about leaving this review. Only because I really do love shopping at this store. The employees are SUPER SUPER friendly and helpful and always recognize me and my young son. He can be a handful in there at times and they have always been patient with him and even stepping in to give him a sticker or just to occupy him while I am checking out. But today I completely felt unwanted in that store. Not by the store per say... but by the cashier. I need to say that I am NOT one of those people who likes to use the fast check out line meant for people only buying a few items and yet I have 65 items in my cart. So this morning I was again with my son (he was being good!) ...and all of the lines were filled and I saw the last line had only one customer in it and he was just finishing up. Great! So i got in line and put my items on the belt. I may have had about 35 items more or less. The first thing the cashier says to me is.... 'You've got a lot of items here!' I thought it was a strange thing to say considering sometimes I have a huge careful! So I looked at her and said something like 'I guess so' and then she says 'Guess you didn't notice it was the express checkout lane'... I looked up and immediately apologized to her saying that I was sorry and I honestly didn't even notice. That I just saw an empty lane and went in it. I wasn't trying to take advantage of it or anything. It was an honest mistake. And I also said to her that if someone had come and I knew that I would have moved out of the way for them. She kept saying it was OKAYYY but I could tell she was perturbed with me and was completely unfriendly. And just to add this.... Not one customer ever came into the line the entire time I was checking out. And many times I have shopped at that store when I had a few extra items over that lines 20 item limit... the cashier has called me in and said it was no problem for her to check me out considering there was no one else in line. So....when she had finished checking out... I paid for my items. I use EBT to pay and I had just grabbed my card out of my purse when I went in. And how embarrassing it was when there was .10$ left on my order to pay because EBT doesn't pay for what they charge you in the store for the paper bags. And Everytime I shop there, they have never charged me for the bags. I looked at her and I said Oh my God I'm so sorry I don't even have that on me. I seriously was embarrassed. She rolled her eyes at me. And I told her that they hadn't been charging me for them. And she said that they must have been deleting the bag price off of my orders and that no one should be doing that and it is NOT ALLOWED! I had nothing to say. I just apologized again. And she said she would have to delete the 10 cents off of the order. I said thank you... took my sons hand and walked out. I know this may all sound petty. And minor. But I had had a bad morning to begin with. When I got outside and my husband got out of the car to help put the bags in the car he must have seen it in my face. Because he immediately asked me what was wrong. And I just started to cry in the parking lot. Please don't judge me. Sometimes all it takes to make or break someone's day is someone else either being super nice to them... or super mean. And she was not nice. Im sure there are people out there who can relate to that. And now I'm letting it go. But never again will I deal with that woman. I can't write her name because it was hidden behind her jacket. Oh well.
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June 2023 by Greg Chisholm
Kind and professional pharmacy staff
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February 2023 by Raquel B.
Was there yesterday, employees very rude, i bought a $9.08 product and got on my car and drove back but while i was omw back i got charged for a unknown additional $67 lol give my money back
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September 2022 by Diana L.
Bizarre interaction with a manager. The store was packed and every line was full. So when I get up it's a nice teenage kid ringing up my stuff and a manager of some kind (idk if it's a shift lead or something) bagging groceries. She helps cash out my alcohol and then leaves to chat to some employees right behind the lane I'm in. I assumed she was going to say a quick few words then start bagging my groceries once a few more items had been scanned. But she never did. She just kept chatting, doing nothing that appeared super important. So now I look like the bad guy because I didn't start bagging my groceries to move this line along. I have no problem bagging my own groceries, especially when lines are long, but it seemed weird that she just went to chat when the line was still growing behind me. The cashier was very sweet as he helped me and even put the heavier bags directly into my cart. However the management needs to figure it out. At least excuse yourself from the lane before taking off to do nothing!
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July 2021 by Mr M.
Black owned Asian owned Trans owned Lesbian owned Bisexual owned Gay owned . Ok, yelp, that's what your virtue signaling has led us to. No one is interested in the actual review, But in your criteria of who owns what based on random arbitrary irrelevant characteristics .
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September 2020 by Sherrie T.
Was there yesterday and a mouse was running around the store. It was so gross. I told several employees but it didn't seem to phase them which worries me. I guess I should be glad it wasn't a rat. Guess I won't be shopping here anymore.
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May 2020 by Winnie M.
I'm a customer and on my birthday I went and bought a cake and some wine. Lexi came to help out cashier with my ID and immediately noticed it was my birthday. She wished me a happy birthday and was surprised that I was buying cake and wine for myself. She made my day by paying for my items. Thank you Lexi. You're an angel. All she asked was for me to pay it forward. Believe it or not she came to my rescue again sending someone to look for my phone after I left it on a cart outside . Thank you Lexi
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November 2019 by Ashley C.
So this is now a market 32, which is overall a nice market. Just so everyone knows, there have been countless times where we have carefully picked out items that are on sale, buy one get one free, half off, etc. It's always advertised as such in the aisles, but for some reason when you go to pay they charge you full price. My dad usually speaks up if he remembers which items are supposed to be marked down, and the cashiers usually are confused, and sometimes need to call another employee over to apply the discount. Obviously it's hard to keep track of every item that's supposed to be on sale in your cart, so when we look at the receipt at home, there are several items that they charged full price when they were supposed to be discounted. This happens almost every time we shop there. Just a warning!
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June 2019 by Elizabeth M.
I stopped by after work the other day to pick up a couple things( I get out late).It was 30 mins till closing time and I didn't want to hold up the employees from closing up. I hurried as fast as I could grabbing the essentials.. When the staff anounced there was one minute left to shop I headed back to the register. I was told that they shut down immediately at closing time, and I was asked to turn over my shopping cart. I felt like I was in trouble with the police or something, my anxiety shot through the roof. I realize I was one minute late, I own that. But to "confiscate" my cart was embarrassing and frustrating because I failed to bring home food for people that were expecting it, and a hungry cat ihad to answer to. I'm not saying to let me do what I want and check me out. I never experienced that type of treatment. Literally one min late.
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March 2019 by Lucy C.
Ever since the renovation, this place has been great! Staff is always friendly and prices are good! Their floral selection is also quite impressive, and always in stock. We love shopping here!
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September 2018 by Luc N.
Last time I went there, there were flies in the bakery section and I was suppose to get hired but they f***** me over for 3 weeks
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August 2018 by Priscilla U.
Managers were very nice. Provided the fish dinner as advertised. Very polite and generous. Thank you so much. Shop market 32!
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August 2018 by Jessa P.
Our order was for Danish, wrap sandwiches ,deviled eggs and a half sheet cake. Everything was beautifully designed and made. Absolutely delicious and lots of happy people. Thank you for the great service and food
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March 2018 by Nathalie G.
PLEASE just close this store down until it's a Market 32!!! I was there Mon night just before closing on the night of the recent blizzard. CHRIST this store is not only trashed but some things weren't accessible. You're even selling old refrigerated foods. I mean you can SEE thru the package that this food IS NOT FIT FOR FOOD CONSUMPTION!!! Even the produce look like they needed a Redbull! There's all sorts of workers in there but when you ask a question...they're only remodeling people & know nothing about the store or its stock. Two PC employees did tell me that the overhead aisle signs weren't lined up to the aisles. WHAT kinda mess is this?
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December 2017 by Jerry S.
I'm probably a typical guy, don't really enjoy shopping at supermarkets all that much unless I really need something. But this Price Chopper is actually an exception, I don't mind going there if we need something. Usually they have specials on something that interests me, just got a big box of tangerines there. Just be careful when you're driving through the parking lot, Worcester has the worst drivers in the entire country and that's a fact!
