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October 2025 by MeMyselfAndI
The customer service seems to have taken a back seat to whatever else they think is more important. I frequent this location less and less due to the staff.
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October 2025 by Daniel Gyasi
I had a great experience at Rocky’s Ace Hardware on Chandler Street! I went in to buy paint, and the staff did an excellent job matching the exact color and shine I needed. They were friendly, helpful, and really knew their stuff. The store was clean, well-organized, and had everything I was looking for. Definitely recommend for any home improvement needs!
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September 2025 by john prest
They have everything
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August 2025 by KEVIN BURLINGAME
An associate helped me find two different items. Very helpful.
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July 2025 by Frances Jakubek
Grateful to Emily for their help! Great advice on deck staining, which materials to buy, and other good tips. Happy to find a place who sells Benjamin Moore on a Sunday. Woodluxe semi solid mahogany
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June 2025 by Sarah
Emily was great, friendly, and helpful.
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June 2025 by Sheek
Just bought a lawnmower and I have no complaints
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May 2025 by Zach B
Reasonable prices on most things comparable to big box stores. With the online membership you can have orders over 50$ delivered for free if you live close enough. Best place in Worcester to buy landscape fabric ✌️
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May 2025 by Robbie Robinson
They were nice and tried to help, however they did not keep a “blank” for the car key which we needed.
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March 2025 by Eddy Fangman
Hardware is not their strong suit.
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March 2025 by Phillip Woodford
Had the specialty pipe fitting I was looking for
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January 2025 by Ronald Rossetti
I prefer Rocky's Ace for most hardware items. It's easier to find what I need than at the bigger stores plus service is better and more personal. Prices are competitive as well.
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December 2024 by Meg Kirkendall
Always help and willing to bring you to the item you are looking for. All of the associates are knowledgeable and more than pleasant. I am an elderly woman who appreciates the respect and warmth of all the associates and the Manager (whom I suspect is always at the Register) who always welcomes me and helpful.
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November 2024 by Eleazer Narh
Vincent works here and he's proud to be a rocky's staff.
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November 2024 by Samwise
The staff member, sorry I can't remember his name, was extremely helpful. Super nice! I don't think I could have had a better experience spending money.
