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November 2025 by Mandy Hart
I love thrifting and I've found lots of good deals here! The donation process is pretty quick and you get a 20% off coupon for donating which is nice. I do think the organization and layout needs work. I know they recently did change some things around.
Some of the shelves are very crowded, which is problematic because I've seen and experienced going to pick up one thing from a shelf and then something that was hanging off would fall and break. The aisles are quite narrow and I cannot see how somebody with a mobility aid like a wheelchair could easily navigate it. One area that leaves something to be desired is when the employees bring in carts of donations, they come very fast with the large carts. They seem to have a policy to shout when they are coming to alert people to move. However, they move at an extremely quick pace, the warning sometimes occurs too close to when the cart is coming, and I would not be surprised if someone got hurt by them. Particularly somebody with visual or hearing impairment, or a small child.
The prices are a mixed bag. Some things are great, but some go for more than new retail value of the item. That's most thrift stores now though. Dressing rooms would be nice to try things on, although I can see how it wouldn't be super practical considering how crowded it can get.
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November 2025 by Stephanie Hilow
Though I found some really good items when I shopped. Several employees were beyond rude to customers. The store was busy and the employees were getting so frustrated with people who were needing assistance on self checkout. There was one employee who kept yelling across the store and was being very rude to customers. Though I did not any assistance this day I felt bad for those customers who did because the employees seemed so annoyed when their assistance was needed.
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November 2025 by Parker Yuh420
Prices are terrible. The word thrift doesn’t mean anything at this store anymore. They mark up everything.
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November 2025 by LegoNick
Worst thrift stop in Worcester i wouldn’t recommend anyone to come here they have no deals they want to retail prices for used stuff there is nothing good to find everything good goes on eBay in the back and go through everything so nothing for the customers I won’t be coming back here and telling everyone I know this place sucks
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November 2025 by Jacob Ports
I came in hopefully looking for some good deals and it’s all way to expensive it’s a thrift store it’s all used stuff they get donated and it’s all over priced it’s all eBay prices I wouldn’t come here again I’m looking for a good deal at thrift shops not retail prices this place used to have great prices great deals if it was back then they get 5 stars now I’d rather shop anywhere else
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November 2025 by Danny Willow
Everything is way over priced they think they are Walmart there are no good deals anymore there is no gold and no silver in there cases it all gets taken by one of the employees it never goes out and it’s all extremely expensive worst thrift shop in Worcester ma you can’t find anything good at all I would recommend to not go here if your trying to thrift shop
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October 2025 by Joseph Smeraldi
Decent prices. Hit or miss. Hard to get the code for the bathroom. Several staff didn’t know.
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October 2025 by Deb Black
A great big thank you to Stacy, Ruthmary,Sharon,Heather and anyone else that took part in finding my lost cane today. My cane went missing from my carriage while shopping! I reported it and these wonderful people looked throughout the store for it. It had been a gift from my daughter and sister who had bedazzled it to make it pretty for me ..as I need hip surgery. After a few hours they found it and called me as I had left my name and phone number with Stacy !! So again thank you so much ..all of you. May God bless you all. Very grateful , Deb❤️
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October 2025 by Lindsey Daniels
Decent. Usually busy and can be picked over at times. Currently under construction
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October 2025 by Reannan Donofrio
Sooo many good finds for cheap!! Perfect for single moms or just anybody with limited funds
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September 2025 by Gelma
When exchanging(returns) items from Savers, I suggest that you pay attention and see if the items are listed and deducted on your receipt. I returned clothes and shoes to Saver's Worcester on different days and with different employees. They scanned the exchange and even manually entered the product code on the screen, but no deduction and not exchange barcode appeared on the final receipt. I noticed and complained, and the items were returned to me. I don't know if this is a customer deception tactic or something beyond my understanding
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September 2025 by gladys chinyere
Savers indeed
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September 2025 by Heather McManus
Maybe make sure the restroom is clear before accusing somebody of stealing. Or get your fitting rooms back. Nobody actually wants to steal from your store.
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August 2025 by Chris Mar
First time ever going there. I found lots of interesting things. Will definitely go back.
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August 2025 by Hana Lasell
Love this location and have been shopping here for years! Great selection, friendly staff. The manager at my last visit was amazing after a really grumpy and rude employee berated my child and I for trying a vest on in the aisle, which is uncharacteristic for this store. She addressed it immediately and kindly gave us a coupon, making sure we'll feel comfortable coming back for our monthly mother-daughter thrift trip.
