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February 2025 by Helena Perpetuo
Worst customer service 😒 very unhappy employees 😑 do yourself a favor go somewhere else
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January 2025 by Wilson & Delvalle LLC
Stopped by this location earlier this morning from out of town and all I can say is wow. There were 2 employees upfront that didn’t bother to respond to my hello, probably because one of them had headphones on and I’ll blame the other on bad customer service. Not to mention when I went to pay, everyone was silent, not a hello or have a good day. After reading the countless reviews before posting this one, the “owner” needs to retrain all of the staff instead of replying to reviews and not making any changes. Just because it’s a gas station doesn’t mean that the employees should act whichever way they please without consequences because it seems like it’s been an ongoing issue. I definitely won’t be returning here when I’m back in town. I’m sure other companies with well trained staff will appreciate my business.
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December 2024 by Hunter Gibbs
Horrible people working there on a power trip. Manager told me that she stopped my pump because I was getting in my vehicle. Absolutely ridiculous. Said " don't come here anymore ".??!! Are you kidding me?? So unprofessional
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October 2024 by Melissa Renee
Rude staff
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October 2024 by Alex G
Deceivers, stealing people's time..
Not open.24 hours as google says
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September 2024 by Snowman Gee-Gee
The two female clerks (cashiers) working there were very unfriendly, not helpful at all & difficult to deal with. They didn't smile, didn't seem to care about my family & put us in a confused situation because when I asked them, "Can I use my parents phone app for free coffee & Friday freebie?" Both female employees responded, "As long as you have their phones & apps, just have us scan them." However, upon checkout, one of the female employees replied, "I was misunderstood by your question. So, you NEED your parents to come inside because it's one phone & customer at a time." I had to put my parents coffee back and/or pay for them. That's the 2nd Worcester nouria that my parents never want me to go to for their free coffee by the app because the employees seem to be rude & uncooperative about my parents not being able to come in due to public phobias. Therefore, I'll never go back there again either (with the 2 female employees). They work at least between 9:30AM to 1PM on Fridays. My parents & I feel that we were treated unfairly especially on Friday the 13th in September of 2024. The employees need to have informed us of the "One phone per person policy." Before when I asked, "Do they need to come inside?" "No, just type in their phone number from the app." Then, they admitted, "I misunderstood you. One person & phone number in the store at a time." The employees should not flip-flop their words from a "Yes" to "No" after I specifically ask, "Do they need to be with me?" It's misleading & confusing to my parents & I. No customer should be told, "It's okay." And then, "No, they have to be present with you." I'm not going to that Worcester nouria again due to the employees changing their minds on their policies. If you go here, be ready to be lied to — like my bad experience.
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August 2024 by Kailey Ewing
Amazing experience
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August 2024 by Travis Johansson
Great place. Really awesome women named Chiqita. She is a great worker and really nice. She deserves some recognition.
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August 2024 by Big Girl Energy Angel Marie
*****UPDATE*****
DO NOT USE YOUR CARD HERE!
SKIMMER OR SCAM!
My card was uses AGAIN and charged at 5am for the same amount!
I STILL have a hold on my card by NOURIA STORE and now -$30!
I called and asked for the manager. The worker told me she can't give a number for her (Carmen) but to come by and see her tomorrow.
Oh, you bet Imma be by and I'm making a complaint about the fraud going on at this gas station! You got the wrong one.
Please tell me why this hold is STILL on my card over 5 HOURS after getting gas???
NEVER EVER EVER use a debit card at this place!!!!
Lesson learned and I will be making a complaint with the AG's office on Monday!
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July 2024 by S Boyle
Not CORI friendly
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June 2024 by Joe Speranza
Run by children .can't control the parking lot .they will NOT help you with anything not involving the cash register
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June 2024 by Jayna Mckinney
This place will steal your money and then when you call the store the manager and employees get disrespectful and hang up on you and blame the customer for wrong doing on the stores part
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June 2024 by Michelle Henderson
This is a really nice gas station. The guy working the counter was really nice. They have bathrooms. I really loved that I was able to use the restroom and gas up my car. Makes gets back to work so much quicker thank you!!
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May 2024 by Sabrina Garrison
It is April 23 2024 and the time is 3:06 am. Both doors are locked. There is an employee walking around inside but the doors are locked. Please correct your hours so those travelling do not waste their time trying to stop at this locked up "24 hour" store.
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February 2024 by William Denson
If you download the app you will receive free 16.9oz bottle of water ? every day. @ 1 free coffee any size every day as well. My opinion the coffee beans are ground right up close and personal. It's so good that I don't add anything to it.
