Social Security Administration
Hours:
51 Myrtle St, Worcester MA 01608 Hours
About Social Security Administration
The Social Security Administration provides a convenient and efficient service for updating personal information, applying for benefits, and accessing other services. Customers can create a mySocialSecurity account on the website to manage their account and request various documents. In-person visits to the office generally have a smooth and pleasant experience, especially with an appointment. The wait times are reasonable, and the staff are described as cheerful, professional, and respectful. Customers who arrive without an appointment early in the morning can also be served quickly, though they may have to wait in line. Overall, the Social Security Administration offers a surprisingly positive experience, with efficient processes, helpful staff, and a user-friendly online platform for managing one's account.
Most Recent Reviews
August 2025
Just make sure you make an appointment I did mine changing something wrong with my social and counting from the time I walk in and out was about 20 mins. So if you have an appointment will be a lot smoother
June 2025
The people at the Worcester office are so much more attentive, kind, and knowledgeable than the federal office
June 2025
The office was actually a great visit! The wait time for our appointment, and the clerk who served us were both stellar! A very surprising and pleasant visit to what seemed like it'd be a close match to the RMV! NOT even CLOSE!😉
More Comments(148)
- Worcester, Massachusetts
