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January 2024 by Jazdeilyn Ramos
Jorge did a great job showing us around, gave us good information. Great first time experience
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January 2024 by Anne Joseph
STAY AWAY FROM THIS PLACE! Purchased a car signed papers and gave a half deposit as I waited for the car to get detailed and have maintenance done. I called they told me it wasn't ready. I got a call to come and get the car, so I went to pick it up with a mechanic. When I got there, they told me the car was no longer available. They sold the car to someone else for more money and tried to sell me another car.
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January 2024 by Mayer Morissette
I recently had a profoundly frustrating experience at Sonia's Auto Sales, and I feel compelled to share my disappointment through this Google review. After spending hours shopping around for a car for my son, I finally settled on a vehicle at Sonia's. Excited about my decision after signing the contract, I informed them that I would return with a mechanic to thoroughly inspect the car before finalizing the purchase – a standard practice to ensure the vehicle's condition.To my dismay, the situation took an unexpected turn. Despite the fact that we were under contractual agreement after paying a hefty price to ensure the car would be reserved for me. When I returned with my mechanic, after calling ahead to confirm everything, I was met with shocking news – the vehicle had been sold to someone elese.I am appalled and deeply frustrated by the fact that Sonia's Auto Sales not only failed to uphold their agreement but also deliberately misled me after I had secured the vehicle by paying ahead. This experience not only wasted my time and money but also left me questioning the integrity of their business practices.It's disheartening to see a dealership engage in such unreliable and unethical behavior, especially when customers like myself trust them with significant financial transactions. I strongly caution anyone considering Sonia's Auto Sales to exercise extreme caution and be wary of their commitment to honesty and customer satisfaction. They have now sold the same car twice. Not only do I now have to wait to be reimbused, but now I have to start all over again. Scammers!
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January 2024 by Manny Gomes
Sonia's Auto Sales Grafton Street - Service Department.Thank you Kevin for an amazing high level of customer service.I highly recommend this place for all your auto service needs. Ask for Kevin he's a down to earth friendly, honest and professional guy.5 Stars ⭐⭐⭐⭐⭐
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December 2023 by Killa KT
Thank you to Randy, Juan, & Carlos !!! This is my 3rd time coming to Sonia’s for a vehicle & they are always amazing & able to help! Made sure after I purchased the car that the tank was full of gas & that everything was cleaned & fixed before leaving. I will always recommend Sonia’s 10/10!!!
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November 2023 by Jerry Filmore
Ernesto was very helpful throughout the whole process made everything smooth for us. Will definitely be back Thank you to Randy as well.
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October 2023 by Maria Lewis
After looking and educating myself for the exact car I wanted I finally found the car at Sonia’s . Maury called me right away and he was very polite and pleasant . I could tell right away he was a good guy . Through my experience at Sonia’s I dealt with Lucas , Ernesto , and also Carlos . Buying a car is a very big investment so I really wanted to be prepared . Lucas gave me a very decent price for my trade in. And I really enjoyed meeting him . Ernesto gave great support and also helped out a lot. Carlos was in the finance department , I had to call him a few times and he was very professional and definitely knew his profession . Upon leaving with my car that had incredibly low miles and was beautiful , I left with a smile and also hugs . Hard to trust people when buying a car , but I gained some new acquaintances at Sonia’s and I really believe the staff there are good people . Maury has been in touch with me and I feel they are there for me if I should need any attention to my new beautiful car which was like new and was a 2016. Thank you to my friends at Sonia’s .
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October 2023 by Nicole Machado
If I could give it 0 stars I would but it doesn’t allow me to.I just want to say if you are thinking about purchasing a car this is NOT the place for you! You are going to deal with having to fix your car almost every week. You are going to waste you time with irresponsible people who think they know how to manipulate others. They think they will get away with it all. So here is your warning to not go to SONIAS AUTO SALES.My personal experience: I bought my car a month ago and I have had to take it to get fixed 4 times already. I brought it for them to fix it and no result/ no progress. I had to pay my own inspection sticker. I got the car dirty in the inside and was told it would be detailed before I got it. That never happened. I had to figure it out on my own. They don’t care enough to answer my texts and couldn’t care enough about their customers. My father was considering buying a car there as well but he quickly changed his mind after what happened to me.
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October 2023 by Dr.Elie Jacques
Highly recommended Dealer. Here you will face very professional service.They will find a way to make you go home with your new car. BEST DEALER IN THE PLACE. I RECOMMEND. Lucasssss and Amaurys made me feel VIP customer.
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October 2023 by Katie Sigmon
I had a very special circumstance and Ernesto took care of my father and I.I truly appreciate all the help and them making it work when it truly was a unique situation that did require more attention. I am grateful for their understanding and respect toward our unique situation which involves serious health issues.You all truly have top notch determination to make it happen for the customer and it really was needed for our family.Again, you all go above and beyond and putting in all the hard work and we are immensely grateful.God bless & Thank you again Ernesto, Neisha & Luis. ??
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October 2023 by kiki loves
This is truly the best car dealer ship place you can go to. They truly help you with everything even with credit support and finding a car that best fits your budget. Thank you so very much to my sellers Carlos and Ernesto you guys truly helped me find my first car.
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September 2023 by Nashea Williams
I went in to look at some cars with the help of Ernesto and Carlos and when I found the car I liked they assisted in making the process of buying very smooth and easy.
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September 2023 by TIFFANY MOORE
I hate buying cars because I'm female! I was told to go to sonias because my credit was questionable and they were good. Lucas and the team there were great and I really really like the car. I highly recommend going there.
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September 2023 by Joshlyn Garcia
Just walked into Sonia’s auto sales and spoke with Lucas Tapia and he helped me find safe and secure car for me and my newborn son ! Very clean Honda Crv 2014 ! Assessed all my needs and wants with not only the facts but great attitude thank you Lucas I’ll be back for my next one !!!!!
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September 2023 by jellz man
Ernesto and carlos I appreciate everything you guys done for me I went above and beyond just to make sure I was a happy customer you guys are the best I've been dealing with you guys since I was 17 I'm 41 now and we still doing business and we're going to continue doing business in the future
