Mass Lottery
Hours:
135 Gold Star Blvd, Worcester MA 01606 Hours
About Mass Lottery
Mass Lottery has received a mix of reviews, highlighting both positive experiences and areas for improvement. Many customers appreciate the friendly, polite, and professional staff at the Worcester lottery office, noting that interactions are generally pleasant. The new office location is praised for its accessibility and parking, making visits more convenient. The ticket cashing process is described as straightforward and efficient, with a few customers enjoying the excitement of cashing in substantial prizes. However, one reviewer expressed disappointment with the lack of enthusiasm during their visit after winning, feeling that the experience should have been more celebratory. Overall, while the service is mostly seen as friendly and professional, there is a suggestion for the staff to enhance the celebratory atmosphere during significant wins.
Most Recent Reviews
August 2024
This new office is incredible, especially compared to the old one. Parking and proximity to public transportation is awesome. The staff was friendly and courteous. Still waiting to hit the jackpot though.
December 2023
The new office is much better and more convenient than the old office. WRTA routes 30, 31 and 825 stop close by.
November 2023
I give you five stars, but I haven’t won the big jackpot yet???✌️
More Comments(47)
- Worcester, Massachusetts
