U-Pack Moving, a service of ArcBest, offers a convenient and budget-friendly self-moving solution for long-distance relocations. Customers appreciate the flexibility of loading their belongings into ReloCube moving containers or trailers, while U-Pack takes care of the driving. Many reviews highlight the company's professionalism and efficiency, with timely delivery and helpful drivers noted as standout features. The service has been highly recommended for cross-border moves, particularly between the U.S. and Canada, with seamless handling of paperwork and responsive customer service. Users report that the containers are surprisingly spacious, accommodating numerous boxes and even furniture. Most items arrive undamaged, thanks to careful packing. While some customers experienced minor issues, such as billing errors or cleanliness of trailers, these were often resolved quickly by U-Pack representatives. Overall, U-Pack is praised for its excellent value, with quick transit times and user-friendly online features such as shipment tracking and payment options. With a strong track record since 1997, having moved over 1.4 million people, U-Pack remains a popular choice for those seeking a reliable and efficient moving experience.
I was intentionally over charged for square footage used via a shared trailer. I called and the representative corrected it and also admitted it was another employee's error. Overall, not bad. My items arrived on-time and undamaged.
July 2023
Hired UPack when we moved our home from Canada to US. Very professional and efficient operating business. Handled all the documents and paperwork electronically including paperwork for crossing the border. And responding to phone calls timely. Recommend to anyone moving home cross the U.S. Canada boarder.
December 2022
Great moving experience ! I filled the truck, they picked it up on time, dropped at my new place 1000 miles away. everything was intact ! The team was great, and very affordable !
