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March 2024 by Patti Brank
Spent $18 on a certified letter that was returning to me due to unknown address. Called because I had not received it back and was told it would take 6 days to return to me!!! Horrible service for a certified letter
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January 2024 by Montalvo Monteka
Place is trash just like everything else is Worcester
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January 2024 by Louis Nguyen
The woman was really rude and bad attitude 2 times I came in to ship. Lacks good customer service skills.Don’t know why she’s still working there. Never come here again!!!
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October 2023 by Roy Morrow
Useless staff
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June 2023 by Barbara Boakye-Agyemang
Terrible service
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June 2023 by diamond wallace
Hasn't been the same since Nancy and Rick retired. I try to avoid this branch at all cost the woman at the counter is as rude as it comes. Her demeanor comes off like she sick of you before you even approach the counter and anything you ask her is going to cost her every penny in her pocket. The man who works here occasionally does not care about life at all and it shows.
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April 2023 by Sak Boun
I was denied international shipping on Saturday because she, the women on station, was "by myself today and you should go to Chandler location" because she didn't want to process my package.At Chandler location also has one person is working, and the man on duty processed me through under 2 minutes.
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March 2023 by Deb McTigue
Horrible! I brought a package in to be mailed, handed it to a clerk, it was sealed with a label, priority mail, it was never scanned, received or mailed. I went through a lengthly process to investigate, and it was never found, the correspondence was very sparse, and "we're sorry, but there's nothing we can do" the tracking number does not even show it was received - do not trust this facility!
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March 2023 by Rebeka Mehmeti
Management need to escalate the behavior towards the customers from the lady that works on Saturdays, very poor customer service she always has attitude. I would never go to this post office again even if it is the closest one to me.
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January 2023 by R. Joshua Angell
Do yourself a favor and go to the post office on Chandler St if you are disabled.Was told the label that Mercari automatically gives me to use for shipping electronics was not correct. Informed the clerk that I am hard of hearing. So I confirmed that I 100% could not use the label, even to pay for a new one or if there was no other option - no there isn't; and when I said "can you still get this shipped out for me today, please" then asked if there was a way to get out of hand-writing a new label (arthritis + bad handwriting lol), the clerk acted like I was holding her at gunpoint, hands up and everything. *I* had to calm her down... How do you work retail with that kind of reflexiveness, especially to someone who already told you they are (partially) disabled? ?? Then she wrapped it up by being super rude. Got a good laugh at least.
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January 2023 by J. Sánchez
I try avoiding this place even if it’s the closest one to me. I rather drive miles away and avoid the HORRIBLE customer service from the Hispanic woman that’s always trying to fool everyone. :/
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January 2023 by Luis Roldan
You need to update your closing time. Online it says 5pm but at the door it says 4pm
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November 2022 by Kimmie Nguyen
Dont ever come to this place for the services. Instead of explaining or showing me how to label correctly, she is giving me attitude with her ugly rolling eyes- very scary. I took my package back and told her better watch out her attitude. She is so upset and starts screaming while i was walking out. And she is BLACK.
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November 2021 by Tom Q Jr
Why so they close during the day. If its for lunch then they should go at diffrent times not all at 1 time.
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October 2021 by christy dang
This place actually closes at 4PM ON THE WEEKDAYS!! Every site hasn't updated that and I came in at 4:15 and it was closed.
