The Joseph D. Early Post Office is a convenient and accessible post office location in the Worcester community. With extended hours that are better than most nearby post offices, it serves as a crucial resource for residents who need to mail items during crucial time periods. The staff at the post office are generally described as pleasant and helpful, willing to assist customers with navigating the various services offered. Veronica, one of the supervisors, is highlighted for going above and beyond to resolve a customer's package issue, even following up to ensure the situation was handled. However, the post office has also received some negative feedback. There have been reports of language barriers causing difficulties for non-English speaking customers, as well as instances of rude and unhelpful behavior from certain staff members. One customer recounted a frustrating experience where they were dismissed by an employee named Samy, leading them to seek assistance from a more empathetic staff member, Ezechiel, who was able to help them with their issue. Despite these occasional challenges, the Joseph D. Early Post Office is appreciated by the Worcester community for its convenient location and extended hours. Customers are advised to avoid peak times, as the post office can get quite busy during those periods, leading to longer wait times and potential frustrations.
Veronica is one of the best supervisors.I had an issue with a package and she went above and beyond to help. She made sure the situation was handled and even called and checked in to follow up.
April 2025
Great service. Answered all my questions in very helpful manner. Courtney was one of the best, she went above and beyond to help me.
December 2024
I’ve had nothing but issues trying to get packages delivered from them and also they need people who speak different languages to deal with non English speaking customers. . One guy was holding everyone up cuz they couldn’t understand him.
