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March 2024 by Antonio J. Sanchez
The lady working there about a month ago was extremely rude. I bought a label printer because I was told I can leave prepaid packages at the counter. She was in a bad mood one day and was pissed that I was going to leave the package there. I would have been happy to wait in line if that is how it is supposed to be but just make the rules more clear.
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August 2023 by Molly Oliver
Really poor customer service over a few visits. Repeatedly (and condescendingly) told I don’t know when asking for a reason why multiple things weren’t working (qr code printing, two day shipping guaranteed at three day shipping despite it costing more to get two day…) and little to no effort into problem solving the issue or attempting to look into the matter. Won’t return to this location.
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May 2023 by Kathleen Heffernan
Consistently excellent customer service. Efficient and knowledgeable, friendly staff.
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September 2022 by Nico Mercury
only go here if you want to deal with rude people who refuse to help you and act like you are worthless.
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May 2022 by Jake Vavricka
Their hours are whatever they feel like. Don't trust that they will be open just because it seems like a normal time. They must not have enough employees.
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January 2022 by Jamie Webster
I really like my local post office, they’re fast, efficient, and I like talking about new stamp designs with the friendly desk employees.
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November 2021 by bill Jones
I'm never sure when they close. Times have been wrong on Maps since Covid-19 started
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September 2021 by Joan M star
Very helpful in what u ask and very nice people!
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June 2021 by Mirela Malek
Excellent service nice people working here very helpful ... I always come here ! Good place for postal needs
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January 2021 by Tia Powers
One lady seemed very helpful and pleasant. Sarah was rude. Bad customer service. Attitude. No thank you. Nothing. Get a new job sarah of you dont like yours. 2020 is hard enough we dont need more negatives like you handling packages. I went in here this morning on a lunch break to send needed medicine to a family member, I forgot to write the zip code down, I know d*** mistake but I have so much going on last thing I thought about today SORRY SARAH! SORRY you didnt forget ANYTHING TODAY and I ruffled your feathers at your place of WORK. I asked what's the best way to send the package, all she did was ring me up for whatever she chose. Even after her bad attitude and lack of help, I still thanked her. Silence.this was actually the west boylston street location
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August 2020 by Kara O.
This post office provided probably the best experience I've had with USPS. The woman who helped me was unbelievably kind and personable and made sure everything I needed was taken care of right away. The line moved efficiently and everyone was able to comply by current social distancing because of how clearly marked the post office was. Absolutely recommend this location and thank you for helping me get my TREX stamps
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April 2020 by Jim B
GREENDALE post office in Worcester,mass RULES !
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January 2019 by Paulo C
Good USPS location. Was able to ship my packages without hassle. There was a small mix up with the packages but did not affect delivery.
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March 2017 by Debra Russell
Good place for buying postal needs & has post office boxes to rent.
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January 2017 by Veronica S.
I will always hate going to the post office. They are all miserable and only like to make things harder on their customers. Thats why I switched to going to Staples for all my shipping needs. Now that USPS complained about partnering with Staples, I am moving my shipping to UPS or FedEx. Anything other than USPS. The only thing I like about USPS are the mailmen. They are the friendliest of people Since Staples doesn't take packages anymore, I now leave my packages with my mailman.
