-
December 2023 by Shirley Acero
I have a mortgage with this bank and I didn’t receive a bill for this month because they are “using a new system.” I went to the branch and the monthly mortgage had gone up and I don’t know why because I payed the total escrow shortage. The teller was friendly and helpful by giving me the number to the loan officer. But I called and was told a loan officer will call after 2 business days.
-
October 2023 by Robert Peters
I've banked with Webster Five for over 20 years. They truly are friendly, pleasant, and professional. I rarely ever had to wait for assistance. They have been helpful so many times under difficult situations that I've lost count! Thank you all!
-
November 2021 by Sayllander Cunha
I open my account really fast and employees very friendly,and I get my debit card in the same time :)
-
March 2021 by Jason Harnois
The bank is literally the slowest and worst bank ever. Every Friday I spend at least 45 minutes waiting in line behind 3 or 4 people. The employees are rude and not professional.
-
March 2021 by Joandaly G.
the people that work in this place are very racist I don't know if their polish but They always give me a hard time for everything. They never have $100 bills when the polish lady's are working.The only time I have a good customer service is when the Spanish lady's are working they are very nice and polite and always help me out. The last time I went I ask for ten dollars in quarters and as always the said they can't give me a roll of ten in quarters because they can't do that service through the drive-thru have to make an appointment to be let inside for the quarters really ???
-
January 2021 by Luis Santamaria
I love this bank , they don't charge you feeds for everything like others, staff is very friendly.
-
January 2021 by Alina Nowak Torres
Webster 5 Personal Banker Christian Conner has provided us with exceptional customer service today! I cannot thank him enough. Thank you so much Christian!!!!
-
September 2020 by Iman kaveh
Closing early and when I went to cash my check from my job she didn't give my money Cause I don't use my debit cart , basically if u don't spent your money they hold your check. How Funny can that get ?
-
August 2020 by Krystina Şadıman
Atm closed on 4th of July weekend....
-
April 2020 by Joshua Robidoux
This is a great place for all your banking needs. This has been my bank for 37 years, and no plans of ever changing.
-
August 2019 by Kate S.
They are terrific! Helpful, respectful and kind. Keep up the good work!
-
August 2019 by Bryan Sequeira
About a year ago, we worked hard with Rosa Nguyen (who came highly recommended) on a house that was under construction. Rosa went above and beyond to keep us updated with the changes in rates and helped us navigate the complicated world of mortgages as first time home buyers. She was at our nerve racking closing and was advising us till the second we signed the dotted line. Her experience in the field as a previous realtor helped us a lot and she wasn't afraid to give us the best advice. We highly recommend going with a local bank like Webster five and if your lucky, will get to work with a pro like Rosa
-
June 2019 by Derek W.
terrible service here. i no longer use this branch. they act highly suspicious of every transaction, usually involving a huddle of tellers behind the counter for a few minutes. after seeing me in here many times, i stopped in and asked to have a 100 broke to smaller bills, head teller wouldn't do it without my member id. Drug store next store had no issue with it.
