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January 2024 by Sam Khan
It's a popular shopping destination for coach outlet.
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January 2024 by Alicia Gaudiello
I will never shop at this store again!! Employees are rude when asking questions about returns. They hover over you while you are shopping as if your going to steal. Employees go out of their way way to make you very uncomfortable. I'd rather just shop online!!!
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December 2023 by M S
Not the best store. No one helps you but as your going to the register, everyone is telling you their name, so they can get a cut. You but this expensive stuff and the wallet doesnt even come in box. Even walmart you get a box. Are you kidding me.
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December 2023 by Jackee Bullock
The clerk was very helpful and the sale was great
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October 2023 by Caitlin Torres
The associate Toni-anne was so helpful. She went above and beyond for me and I am so appreciative. Please if you go to the wrentham coach ask for toni she is amazing and will do everything she can to help you all with such a pleasant smile on her face. She made my day!
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October 2023 by Shannon Nunya
I couldn't shop in there because they must work on commission. As soon as I walked in the store she was stuck to me like, I got a phone call and she stayed right by my side. Unfortunately she made me very uncomfortable but I was able to go over to Kate Spade and get a beautiful bag with no harassment
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August 2023 by S Special
Not enough shoes in stock. Their prices are no longer outlet prices. Just high like regular marked items. I remember outlets use to be stores that marked down the old items that didn’t sell at other stores.
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August 2023 by Andy Gaucher
Bought a $300 hoodie just to wash it one time and for the strings to fall out of the hoodie, brought it back to the store they switched it out drove 4 hours, and it happened AGAIN and Patrick the manager did nothing for me told me “I wear my hoodies with out strings I don’t see a problem” absolutely terrible service. I buy expensive clothes and expect them to last. This didn’t even hold up 1 wash. Horrible experience will not be taking my money back to them.
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August 2023 by Eli Harris
Highly disappointed. Was shopping for a gift, arrived at the store and there was a security guard in the door who announced abruptly, "there's a wait." and began to shut the door. No "hi" no greeting of any sort, just turning people away... First time at Coach and I'm not impressed.
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August 2023 by Devin Pereira
Best customer service.Dominique was an absolute pleasure to speak with .
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July 2023 by libra dom
not very pleased with the service here, i asked female worker if there were more denim teri shoulder bags that i could purchase, then she proceeds to ask me if i’m looking for more quantity and seemed quite annoyed. she overcomplicated the answer to a basic question i asked and was generally just unhelpful.
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June 2023 by Praveen Fernando
James is super helpful kind hearted guy who really is an honest salesman
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April 2023 by Video special
The manager changed his mind at the last minute and caused us to drive 8 hours with the kids. The excuse is that they don't have enough inventory
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March 2023 by Nawang Lhamo
Nice customer service and great price
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December 2022 by MaryBeth Sheldon
I had an E-gift card and when I tried to check out, it wouldn’t work. The lady waiting on me, said she couldn’t help me. We found Alex who was working on the floor and came over and tried numerous things until she got it to go through. She definitely went above and beyond to help me when the first lady wouldn’t do anything for me.
