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August 2023 by KA W
Great experience. I had a dishwasher and washer that were acting up. Egan and Tom showed up on time and were professional and friendly. They identified the problems and fixed them in a reasonable amount of time and cost. I will definitely call them for any appliance repairs in the future.Thank you Egan and Tom.Services: Refrigerator/freezer repair
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June 2023 by Suzanne Scallion
Great communication, professional team. Creative solution. SO happy to have found this service.Service: Washer/dryer repair
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March 2023 by Keri K.
We had a really good experience with Reed Appliance. While the answer wasn't what I was hoping for (our dishwasher was end of life and couldn't be repaired due to parts being discontinued), the team was great. They were highly responsive to my initial call, very flexible with time of day for their arrival, called 10 minutes ahead before arriving, and were spot on time. They were kind, thorough, and a pleasure to work with.
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October 2022 by JUDY GRAHAM
This is the first time I have given a business 5 stars when ReedAppliance never came to my home. My 'fridge was making so much noise, especially when I opened the freezer drawer. I called and it went like this: "Well, try this first, before I make a house call. You may be able to fix it yourself". Okay...??? So, followed the directions and, like a miracle, all fixed. How many times has that happened to me? Never. This fellow will get all my business in the future and I will spread the word about his helpfulness.
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June 2022 by Irene K.
I recently had my washing machine repaired. Great service at a reasonable price. I would highly recommend!!
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December 2021 by Arthur McKinney
Adrian came to my home on time and diagnosed the issue within minutes. He had the spare burner module for my oven in his van and was able to quickly replace it. While we had the unit taken apart he showed me where the issue was and explained expertly. When I tell you that it took longer for my oven to pre-heat than for him to make the repairs that is no exaggeration. He stuck around to make sure that all oven functions were in good order and working properly before leaving. The whole visit was less than an hour and I could not be more grateful. Adrian's expert repair work, professional demeanor, and attention to cleanliness are all reasons I would hire him again. The repair to my oven will allow me to host Christmas dinner for my family this year. Thank you Adrian!Service: Repair cooker / hob / oven
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November 2021 by Tom S.
Scheduled an appointment with Reed to repair our washing machine. I gave the error code and my diagnosis. They said they had that part on the truck and would schedule a time. They also quoted a reasonable price for the repair. On appointment day (in spite of two prior storms), they called ahead to let us know they were coming at the promised time. Two techs showed up with the required part and had machine up and running within an hour. Price was as quoted. Machine runs great. it's the way things are supposed to happen but rarely do these days.
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August 2021 by Christian S
promptly returned my initially inquiry. showed up on time, actually early. Very professional. Would definitely use them again.Service: Dryer repair
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January 2021 by Serena M.
The oven of my Kenmore Range recently stopped heating, so I messaged Reed Appliance Service on Yelp for a quote. I received a response from Eagan almost instantly! He was professional, kind and transparent. I highly recommend that you contact him with any appliance issues or repair questions that you may have.
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December 2020 by Don P.
Tom was very prompt in answering the call and responding. It was so easy. Reasonable price and professional demeanor is welcomed during these stressful times. They're at the top of my list now.
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December 2020 by Michele Cheverie
I was referred to Reed Appliance. My washer machine was not draining properly. I called left a message they called back in 5 minutes. He said I can tell you how to fix it. I said ok but if it doesn't work I will call you back. I tried and it worked. I'm so happy to know there are people out there that don't take advantage of you. Next time I have a problem with an appliance I will defiantly call Reed Appliance. So happy!!!
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December 2020 by Sue Richards
Excellent customer service.
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May 2020 by Don W.
Eagan come to work on my refrigerator/freezer which was leaking regularly onto the floor. He quickly diagnosed the problem and was able to fix it all in one visit. Professional and personable. I highly recommend them and will call again if a need arises.
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February 2020 by Doreen B.
Awesome! Awesome! Awesome!!! Would highly recommend...I have spread the word recommending Eagan to all my Cape friends...Thanks Eagan
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January 2020 by Bill D.
My 6 yr old stackable dryer kept tripping the breaker. R. Eagan was great. Working in an enclosed space was difficult but he and his nephew were up to the task. They came when they said they would and explained everything. While he thought it might be the heating element it tested fine. He suspected an electrical problem. It ended up being an exposed short in the wire to the 60 amp breaker behind the electrical panel. He was very knowledgeable and experienced. I highly recommend him. Although he is not an electrician he found the problem and I had an electrician make the repair before it became a fire potential.
