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March 2024 by Connolly's Cleaning
The best place to keep our good health.Since 6 months ago when I had a knee surgery. Planet fitness helps me to keep a good movement and feel better. My husband also love this place.Thank you!With loveNil and Tom Connolly
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February 2024 by Janet Joy
Several cardio machines not working. I informed front desk employee and he stated" I know".
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December 2023 by Kris M
Stopped in while on vacation to burn off the junk food we all enjoy. Haha! Was smaller than what I am used to, but not too bad. Some of the equipment is definitely older than others, but if it isn't broken...? Bathrooms were clean at the time I was there. I agree with other reviewers that say the machines are too close together, but otherwise I don't think it was too horrible. I will definitely come back again while visiting.
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December 2023 by LaNorski
I use to love this gym, but they have made a fatal mistake. They got rid off all the elliptical and arch trainers and replaced them with Matrix machines, they are terrible. The machines do not have clearly marked levels to choose from and the sides are so tight a normal size person can barely fit in it, and overweight people! Clearly discriminating against obese people. So much from a judgement free zone........ who's idea was it to replace all machines with this matrix device? They should be fired. I will be contacting all Advocacy groups about this, it is beyond insensitive, it excludes and discriminates.UPDATE: I contacted Planet fitness through email and all they did was claim they do no discriminate. They asked if I talked to a manager and that was it! After that, there was no more messages...... real caring.
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October 2023 by Sharon McSweeney
Dillon is the best! Always at the gym early to open at 5 am. He always has a smile on his face and is very helpful! Great employee! Planet fitness is lucky to have him!
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July 2023 by The Electee
Amazing staff, clean gym but, terrible ownership! TVs haven’t been working for over a year now. They go in and out and you never know if you’ll be able to listen to the TVs. The owner says to go to the manager but the manager has no control over it being fixed and the owner does NOTHING about it. Just one of his clubs that he puts absolutely NO effort into. You are the OWNER, do your ? job and invest into the gym. Stop putting issues YOU are responsible for on the people that are keeping your gym afloat.
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July 2023 by B Rock
Been a member for a while and I like the gym… I use to look forward to doing my cardio and they would have 2 news channels I could bounce back and fourth on. For some reason in the past few months the channels constantly change and sometimes the volumes are turned off. For years I could go in there and the channels were consistent… not sure if it’s employees messing with it or management? Bummer!
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July 2023 by Kevin Silvia
My wife and I were down the Cape and wanted to workout so I decided to go into the South Yarmouth location for a day workout. We went to the front desk and asked how much we were shocked that it would cost 20 dollars for each of us to work out. When I asked why it was so much I was told that we are the lowest priced gym and were looking for memberships . My thought was if you charged a reasonable price then I could try the gym and then maybe join in my home town.. Little disappointed.
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July 2023 by dylan pim
It's a great place to go to and burn around 200-300 calories. Their equipment works great.
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July 2023 by Susan Shaw
I love this place. Lots of equipment & the place is so big it never feels crowded, even when it is.
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June 2023 by Fred k
Nice gym. Very clean and very nice/considerate fellow gym-goers. fyi..gym It is about 10° F warmer than other locations I frequent. Zero ceiling fans. Still an adequate gym and a great value for money.
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May 2023 by RL W
I visited this gyn while on vacation. I found the staff to be very friendly, and the gym to be clean and with some of the latest equipment (see the hydro massage beds), even though it’s an older gym. The parking lot was also a pleasant surprise as there was plenty of space for us to park with the extra wide parking spaces.My only issue with this planet fitness was when I went to use the hydro massage, the front desk just said, “all set”, so I went in and fiddled with the start button like all the other Planet Fitness’s have; that I’ve used; and nothing. I played with the start button for a couple of more minutes; then I decided to ask the front desk what’s wrong. After going back and forth for a couple of minutes, I got them to explain what and where the BLUE button was. It turns out it’s on the wall above the bed, not on the screen. I had never heard of a BLUE button before. Anyway, it came right on; once I pushed the BLUE button, so I started my massage. After a few minutes a woman came up to me and interrupted my great massage, and said, “how did you get this thing on”. The front desk must have noticed her asking me questions, because someone came in and started to explain to her the BLUE button (another vacationer with Planet Fitness experience). I would think that most of their summer patrons are vacationers, and they should know that they need to explain things like this before they just send them on their way, if it wasn’t for the infamous BLUE button fiasco I would have given them 5 stars not 4.
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February 2023 by J Connors
Megan was awesome! We're from out of town and needed a gym for 3 weeks. She helped my wife and I choose the plan that was right for us. Her cheerfulness and professionalism continued on throughout the 3 weeks that we used the gym. The gym itself was well stocked for weight training and aerobics. The locker rooms were spacious and clean. The bathrooms were also very clean.
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February 2023 by Scott Ryan
Went last Sunday to sign up for January special , staff on duty did not know how to sign up new member , sent link and promised to honor January rate. I went today Saturday 2/4 front desk and Nick (manager) refused to honor rate and prior commitment by staff to do so. No apologies offered, poor customer service and just plain bad management !
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February 2023 by Elena Garbazey
Friendly staff. The staff is very helpful and supportive. Lisa always greets me with a smile. It's a great place to work out.
