November 2023 by Steve Hines
Not a professional. Someone hired Gary to come to my house and appraise a piano they were considering. There were things he suggested needed maintenance which weren’t apparent to me and that was fine — but he was oddly rude about it.Worse though, he turned a few pins to test the pin block. Not until after he had left did I notice that he never bothered re-tuning the strings he messed with. So now I have several notes that sound completely terrible.A professional that is assessing an instrument would take appropriate time and care to make sure he or she is leaving it in the same condition or better.
