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February 2024 by haley jones
Jennifer is the best!!
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January 2024 by Kim Aguilar-Luke
I came into the store looking to get an iPad and some Apple Watches, Jennifer was amazing got me exactly what I was looking for with great prices. It was my first time getting electronics and she made the process so easy and quick! Definitely will be coming back!
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January 2024 by Dulce Mendoza
Recently went in to check out deals on phones and certain accessories and was very pleasantly surprised by the customer service. I was immediately greeted by Jennifer who seemed more than happy to help with whatever I needed. She was super knowledgeable and friendly and i will for sure be back!
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January 2024 by Victor Coronado
Lance is awesome
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January 2024 by Jason Coronado
Lance is awesome!
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January 2024 by Angelina Spencer
I came in looking to upgrade my phone, the worker, Jennifer, was very helpful and insightful. Any questions I had she answered with ease! She was so sweet even though they where kind of busy.
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January 2024 by Nicole Griesinger
Absolutely horrible customer service. I walked in with a smile and patiently looked around. I didn’t realize that Jennifer the associate was across the way and she shouted “it’ll be twenty minutes at least because I’m alone”. In the rudest tone. I came in to exchange my AT&T brand charger that I had purchased on October 3rd, 2023. It randomly stopped working and AT&T boasts their one year accessory warranty. Jennifer was going to refuse to exchange the charger - because I placed my order online through the AT&T website (in store pick up wasn’t available). After about 10 minutes of searching for my original receipt Jennifer told me that she didn’t need the “tude” as in attitude. I was being nice until they were going to refuse to exchange a charger that’s warrantied by their company. The workers must be miserable to be so rude!
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December 2023 by Bob Vogel
Absolutely the worst service you can imagine. An employee stating he was the manager was rude, disrespectful and a complete jerk.I called their corporate customer service. A very helpful woman did for me in a few minutes what the retail manager said couldn't be done. Don't go in this store. Go online, get on the phone, call corporate direct. Nobody needs to be treated poorly by this store manager. The people at the Jackson store are helpful, polite, and service oriented.
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November 2023 by LINDA BREIGHT
I want to thank Lance and Ramon for helping me with a nearly impossible problem. Their knowledge and expertise really got me out of a jam. I would highly recommend them and their store!
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October 2023 by Ethan Tabbert
Came in as a former Boost customer, was looking to get my mitts on the Latest and Greatest iPhone. Jennifer was the one who greeted me at the door and we got down to brass tacks. She was a very knowledgeable rep and was all about saving me every last penny on my bill. Best of all, wasn’t pushy whatsoever with trying to make the sale. She was also very patient when it came down to account set-up on my end. Was an absolute pleasure to do business with Jennifer! As far as AT&T itself goes, the rates are reasonable for both the plans and the installments for phones, especially after taking advantage of trade-in. Highly suggest taking a trip to the Adrian AT&T if you’re looking into a different provider!
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September 2023 by Evelyn Paich
Lance he 4 stars and more. Always willing to help. He was very nice and helped us. Many thanks Lance.
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August 2023 by jayde kahn
Today i came in wanting to join AT&T, i was serviced by Jennifer and when i tell you she gave us the best experience possible, she really did. She kept thanking us for being so patient, i had my 1 year old with me and i just have to thank her for being patient with us. She was so thorough and explained everything to us. She was the best!
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August 2023 by mella c
When you're looking for knowledgeable professional advise & helpful service you will find it at the Adrian Michigan AT & T location. Ramon was very helpful when our family had to transition to AT & T , a service provider that was capable of providing service that worked, is affordable & guaranteed to work. The friendly service was well worth waiting two weeks to replace an accessory. Thank you Ramon & associates at AT & T Adrian, you are appreciated!
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July 2023 by Cathey Opel
Ramon was the best. He helped me out so much and will always fo business with him
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July 2023 by William Wilson
Jenny Jennifer was awesome. Very helpful knowledgeable will come back when she's there
