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November 2023 by Sherry Cabinaw
Too pricey for any teenagers with NO MONEY.
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August 2023 by Mia A.
The fact that today was our first time shopping at a Rue 21 store is a shock. Especially after the wonderful experience I had with two of the greatest staff members I have ever come in contact with in a retail position. We are actually from Toledo and had our first visit at our local store today. Unfortunately, they had a shirt my daughter really wanted but not in her size. We ended up getting a size bigger but then seen online that the Adrian store had the size we needed in stock, so we made the 40 minute trip. That's when we met Eric and Mia, who exceeded every expectation in what customer service is all about. We were warmly greeted, told about sales, and checked on periodically to make sure we were finding everything we needed. They took our items we were going to purchase and held them for us behind the counter so we didn't have to carry them around and upon checking out, they made sure we had an even amount of items in order for us to take full advantage of the buy 1 get 1 for $10 sale. They even exchanged the "1 size too big" shirt we bought from our local store for the correct size my daughter needed. The store is well taken care of and they had pretty much all sizes in stock. We had no issue at all finding the sizes we needed and there were so many great styles for my pre-teen. We were so occupied with trying things on that I didn't realize it was 11 minutes after the time they closed. Once I realized, I started apologizing and they didn't hesitate in extending such grace and patience to us while my daughter tried on her last outfit. Words cannot express how amazing these two humans are. The world needs more people like you, Eric and Mia. Your kindness, grace, and effort is so much appreciated and recognized. Beautiful people and wonderful store. I highly recommend this Rue 21 location! <3
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April 2023 by Michele Mayer
First time I came into this store!I was immediately greeted and he(I'm sorry I cannot remember names)and I started talking and he was helping me look at shirts!Awesome staff, very friendly and very helpful!I wandered around to take note of the store....very clean, very organized!I will definitely be back to shop for Spring!!
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October 2022 by Stump Smasher
Great customer service and good clothing selection
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April 2022 by Erron Robert Turner
love the sales they have on their cologne, very friendly staff too!
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March 2022 by Elizabeth Wagley
I haven’t been to a rue 21 in close to 10 years. Today I wondered aimlessly through the store with no clue what I was looking, no idea what my style is, no confidence in my body (after having two kids) and I decided to come out of my comfort zone and asked for help. Eric basically grabbed my hand and said “come on.” He was so happy to help, eager to bring me out of my comfort zone, and made me feel better about myself than I have in a very long time. Thank you ❤️
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February 2022 by Andrea Rodriguez
Great place to shop. Staff is always super friendly and helpful. Would definitely recommend checking them out.
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January 2022 by Ernita Broadnax
Love the staff,helpful and friendly,plus the store is all ways clean and put together.
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September 2021 by savvy boyd
The manager of this store ( a young man ) is a sweetheart. Great customer service, he recognizes me and always greats me cheerfully.
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August 2021 by April
Good service
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February 2021 by coshie dock
I like the variety, you usually won't get that without leaving the city?
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February 2020 by Gloria Sertage
I love this store always walk out with great stuff!
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January 2020 by Audrey Shipman
Nice store to shop for teen's clothing!!!
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January 2020 by jordan barnes
Awesome sales
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September 2019 by That One GUI
Found myself leaving with great deals from amazing sales
