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February 2024 by Ranay Hellner
I don't understand why everything is automated now. I can't speak to anyone because apparently my tracking number is wrong. I got some random old key you can barely see the numbers on and went to the post office office after hours and none of the lockers even match up with the ones on this key. I've gotten packages delivered to a postal locker in other towns and they always leave a slip that says it's at the post office with a key attaches to a tag with the locker number but all I got was an antique looking key this time. I work every day until 5 so unless I take time off work I can't ever speak to anyone in person. It's ridiculous. If i could give 0 stars I would.
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January 2024 by ciara l
I had a package misplaced, accidentally put in the wrong box. Matthew went above and beyond drove out of his way, went on a SEARCH for my package FOUND this package in what is & feels like horrible Negative degree weather. & he got it returned it to me! so thank you, Matthew! 10/10 with the lost & found package. came with very friendly service!! I don’t think this work is not appreciated enough! thank you, again!
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January 2024 by Cindie Hayward Simmonds
Not a long wait in line. Postal worker was pleasant n helpful in answering questions.
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December 2023 by 1020kerry
Ladies decide who they like and want to serve. As a visitor in town, they gave me side eye and attitude.
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December 2023 by Kimberly V
I've never had a bad experience at the post office itself but I do wish my mail carrier would stop throwing my parcels. I have him doing so on video, repeatedly. At least I know who to blame when something is broken.
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September 2023 by Elise Allen
I would give zero stars if I could. My coworker had a bad experience with the people at the Adrian post office. My company does bulk mailing for our customer bills and the lady who regularly does the bulk mailing went home early for the day. One employee that my coworker had to deal with was very rude and said that no one knows how to do the bulk mailing. then her supervisor came out and asked what was going on and he said he didn't know how to do the bulk mailing either. Then another employee comes out, who turns out to be his manager, and she says "lets call so and so at Blissfield and have them walk us through how to do the bulk mailing." That was all that the other employees had to do was say they didn't know how to do it, but they would call another post office to see if someone could walk them through it. And there was no reason for the female employee to be rude to my coworker at all. It sounds to me like the employees at the Adrian Post office need some customer service training.
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July 2023 by Jesika Baughey
Rude and miserable people. Not welcoming at all. I’ll go to postal plus from now on
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February 2023 by Connie Tedder
I went to the adrian post office.very clean facility and friendly staff.
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December 2022 by Deborah Brown
I had 2 big boxes to ship for Christmas , and I was the only customer! Shewas very helpful with telling us the best and most inexpensive way to ship.
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June 2022 by Alexis Wilson
They continually put those pink slips in my mailbox instead of actually coming to my door so I can sign for registered mail. I, or my boyfriend who can sign, have been home every single day these people deliver mail and they NEVER knock on my door to see if I’m even home before putting the slip in my mailbox. So now I have to waste my time and gas and drive to the post office just to get my mail that they were too lazy to deliver. I’m sick of this. It’s happened 4 times in the span of a month. Now I have to wait 3 days just to get mail I was expecting TODAY because Monday is Memorial Day so it’s a long weekend. Just great. Fantastic. Not to mention that I work outside of Adrian during post office business hours and dropping by the post office means I have to come in late or leave early OR wait a whole week for Saturday to come around just to get mail that they were already at my house to deliver, but DIDNT.
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November 2021 by Chad Brandt
I went in to apply for a US passport. The ladies were very helpful and super nice!
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October 2021 by The Deadhead Punk
I sell Vintage games online , some going for 100's of dollars. They have lost MULTIPLE shipments. and help is nowhere to be found. I might just change to FedEx.
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April 2021 by Viviana Tirado
“Stella” was very rude and definitely needs customer service training.
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April 2021 by Stacey Michelin
It would be a 5 star, but the cashiers really need some customer service training. I've been in line, about 4 people in front of me, and the cashier act like no one is there. They talk to the customers who have finished their purchase for like 20min. The cashiers never utter a professional, " I'll be right with you, nothing. Just loud gossip that I don't want to hear.
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August 2020 by Rainbow Love
Still waiting for my stuff and I know it is at post office in adrian michigan.
