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July 2025 by marlise noe
I bought a new phone in the Albion store paid cash and had a 50 dollar a month plan and now I have to pay 58 dollars a month just because I bought it there. They have no reason why my bill went up 10 dollars a month and won't change it I will be looking for a new carrier that won't steal from me!
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July 2025 by Tavaz Lawler
Great friendly service Tj gave me just what I needed-Chris Seedorff
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July 2025 by Roberr Brown
Good service. Great info. People were very knowledgeable.
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June 2025 by Amy Christopher
Boost mobile gave me a great deal on a new phone. Highly recommend using Boost Mobile.
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June 2025 by Bobby Mowrer
Tj pitched to me a good deal for a phone I couldn't pass up, I recommend coming down and checking him out.
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June 2025 by Porcia Blossom
Hey I’m drew using one of the employees phones for this review. TJ doing a great job and coming back for more business
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June 2025 by PookieClips
My experience was good I was helped by TJ, if I could give 10 stars I would he’s an amazing worker.
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June 2025 by James Goins
I was helped by Brecken, very helpful very understanding and very attentive!
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May 2025 by matt fugate
Porcia is very friendly and knowledgeable! Store is managed well!
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April 2024 by Dana Grinnell
The store is a huge rip off. We went into the store and they charged us way more then what we found online after the fact we already got the phones and set them up! Please please please do not go into the store to buy anything. They charge whatever they want to in the store. Spent over $200 when it would have cost like $50 if we would have used the website
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April 2024 by Robert Crisp
They don't even have employees at this location. Got to go into smoke shop next door for questions, but they can't help at all really, need to remove this location from boost all together.
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February 2024 by Karen Zimmerman
The store was clean and bright lights inside. The young man behind the counter was very polite and so helpful.He was informative and quick. I was in and out of the store in less than 15 min.To pay a monthly bill. It was a nice changeTo get customer service with a smile and someone with manners that knew how to count change back, not just hand your change back and say, "Here's your change "!!
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August 2023 by Zathan Lewis
This store is the best
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July 2023 by Taija Newman
Mark helped me get a new iPhone 11!
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July 2023 by Jessica Elvidge
I bought a new phone and signed up for service and was told by the associate that my phone would be unlocked after three months. I stayed with boost for five months and had extremely poor phone service and even worse customer support services. The store in Albion is not always open during posted business hours which makes it hard to get help when needed. So, I decided to switch companies. When I deactivated my boost service to switch to the new carrier I called boost only to find out that the representative in Albion misinformed me and I actually have to wait twelve months before the phone is unlocked. I went to the Albion store to see if I could have my situation remedied, but the owner of the store was very rude and told me that there was nothing she could do for me unless I wanted to pay to start back new service with boost (she only offered to wave $35, even though I paid my full bill a few days before). She acknowledged that her employee was giving customers wrong information and refused to take responsibility for her employees mistake. I highly discourage anyone from using boost mobile service and would recommend avoiding the Albion store unless you want to get lied to and ripped off.
