“I ordered a Blackstone for delivery. When unboxed, it was dented. I called and spoke with Brian Gochenour, who personally delivered another bottom half of the grill, and helped with the last parts of pulling it together. I’ve never seen such amazing customer service from a chain store. He took personal responsibility instead of sending me to an 800 number for customer service. I appreciate it so much!”
“I took my kitty here for a simple allergy/cold they showered him with love and treats and got us taken care of right away! I love them and love how well they cared for my boy! Highly recommend this place! Very clean and professional yet friendly and familiar. I felt like family right away!”