The Verizon store in Allegan is known for its excellent customer service and helpful staff. Customers appreciate the staff members, especially Molly and Mike, for going above and beyond to assist with phone purchases and plans. Molly is praised for her kindness, friendliness, and step-by-step support, making customers feel comfortable and valued. Mike is recognized for his honesty, transparency, and ability to find the best deals and promotions without trying to upsell unnecessary products. Many customers mention that the staff is dedicated to ensuring their satisfaction, even going out of their way, such as making same-day trips to get phones or helping after hours. While some experiences at other locations have been less positive, the Allegan store consistently receives high praise for its welcoming atmosphere and attentive service. Overall, Verizon in Allegan is highly recommended for anyone seeking friendly, honest, and helpful service for cell phones, plans, and accessories.
Needed a new phone and everything went good and smooth.
April 2025
Anthony was extremely helpful and professional. He helped me buy a new phone and all the details that come with the process.
April 2025
Top notch service...Phone I was looking to buy wasn't in stock...they made a trip (same day) to get it for me..and then was there every step after to make sure I was happy with my purchase...!! What customer service should be!! Thank you
