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March 2024 by Emmie Groendyk
Highly recommend the Verizon store in allegan! I went there and the young lady Molly helped me with everything I needed! She helped me Step by step and was very kind and very helpful with everything! She is very friendly and always has a great attitude and does what she can to help her customers THANK YOU MOLLY !
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March 2024 by Kelsey Fox
I went to verizon with a completely shattered phone screen only touch working. I use my phone for work so this was a huge deal. Molly was absolutely amazing, She was extremely patient working through not being able to see yhe screen on my phone to get everything transfered over. It took hours!! She never complained she explained everything really well I was actually referred to her store by someone else because she is so well versed at her job. I'd suggest any and all phone issues run it by her she's amazing !!!
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March 2024 by the winter and summer twins
Went in to upgrade the store was empty the lady told us they close in an hour and she wouldn't have time to upgrade a phone today we could make an appointment she spoke very short was coming off very rude we left and will go somewhere else...
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November 2023 by Linda Caldwell
Went There This Morning To Get A Label Printed Out To Send A Phone Back.. She Was Very Rude & Unprofessional.. Told Me They Don’t Do That & I Would Need To Go To Corporate In Kalamazoo.. Even After I Told Her That Verizon Told Me To Come There.. Why Even Have A Business In Allegan When They Don’t Do Anything.. Will Never Go There Again…
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August 2023 by Steve
Went into the allegan mi location with a bad SIM card , took 10 minutes and it was all fixed up! Friendly, fast, and knowledgeable highly recommend
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July 2023 by Judy Tamer
Highly recommend this location. Any time I've had a phone emergency this place has ALWAYS been there for me. John and Molly were SUPER helpful and resourceful! Definitely recommend!!
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July 2023 by D Compagner
Very Very bad customer service, rude. If your the owner and you have appointments coming in, Hold that promise don't call the customer and tell them you are leaving. And your assistant shouldn't be in Customer service. My wife and I went to another Verizon Store and they were excellent.
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June 2023 by Wilbur Billings
John at Allegan was very very helpful 1. Set new phone for wife. 2. Found us a new plan that fits.Cooperative, knowledgeable, cordial. Wil Billings
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March 2023 by Jack Danes
None of my photos from my old phone transferred over, and it took several times going there to get a new phone.
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September 2022 by janet odell
We were very pleased with the service at Russell Cellular (Allegan, MI). Katrina was very helpful and patient. She handles herself very well with customers waiting in line. It was a pleasure working with her. Thanks Katrina. Terry and Jan
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July 2022 by Michael Bracy
Have had nothing but excellent service every time I have used this store. Katrina and Josh have been great to work with. Josh went above and beyond today working with the home office for over 3 hours to get the issue resolved satisfactorily. Thanks again Josh.
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June 2022 by bruce buddemeier
I would have to say that the at the store were very nice. The sales man ( John)did a fantastic job of informing me, answering all my questions and putting my switch over together and making it happen with no problems at all
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May 2022 by Brandon Westbrook
I had an issue with a work iPad, Katrina and John were extremely helpful and resolved this issue for me. Would definitely recommend coming here for any cell phone troubleshooting.
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May 2022 by Jacob Neese
Great customer service and friendly staff. John went the extra mile helping me set up my new phone.
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May 2022 by Joshua Lewis
John was excellent he helped me with my problems, walked me through things throughly was professional and courteous. I highly recommend 100%
