“As the owner of this establishment it is clearly marked on sales receipts and signage within our location that all sales are final. With that in mind once you make a purchase whether a special order or take out that sale is not subject to the whim of the purchaser but a completed transaction. We strive to ensure a quality product at a more than fair price. We and our manufacturers warranty products from manufacturers defects for at least one year and much longer for some products. To complete a negative review because a customer has changed their minds after the purchase is not the fault of the retail location and has no bearing on the product nor attitude of our locations with regards to customer service. There are costs involved in ordering and securing goods in this setting that cannot be recovered when someone “changes their mind “. That is the reason for all sales being final. This does not mean once a sale is final that we are done servicing our customers. Our location has been here for over 40 years and continues to service past, present and future customers. Thank you”
“Great place with a local touch and service. Good quality items. Not inexpensive, but you get what you pay for.
Nicole was extremely helpful to my mother in law. She is incognitive and can be a lot to deal with but was treated with the respect she deserves.”
“Lovely service. We actually walked in after they closed & we're going to leave but they insisted. Still got us in and out quickly without complaint! Will be coming back :)”