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September 2023 by Ted Lott
I’ve had Tolmans work on all of my family’s cars. They are straightforward, professional, and tell you what you need to know to get your car back on the road.
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August 2023 by B C
I have taken my cars here for a couple years now. I am always super pleased with the customer service, prices, honesty, and work that occurs every time I bring my cars in!
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June 2023 by McKenzie Green
I’ve always had good experiences with Tolman’s! My car was making some terrible noises, so I called and got it in right away. Brian was so helpful explaining how long it would take and when he would call to let me know the status. He explained exactly what was going on and gave me multiple options to decide what my budget would allow and didn’t pressure me into the most expensive one. They finished the repair in a timely manner and gave me the option to pick it up after hours, since I was going to be at work when they closed.I’m happy with the repair and the fantastic customer service!Services: Steering & suspension repair
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April 2023 by Lilly Baker
I had a good experience with this place. My check engine light was on, I got that tested at O'Reilly's and then brought it here to actually be fixed. I was able to drop it off after hours very easily. The next day it was done by 3pm. Probably the best thing was the very thorough testing they did and texted me the results for. It basically included everything that could be done to my car and the status of everything. Shortly after sending me the test results, they called to confirm what services I'd like done that day. They took care of the urgent stuff, but it was still good to see the testing to know things like the life of my battery and brake pads. They were able to quickly fixed the urgent issues, the check engine light has gone away and I haven't had the problem since then.It was a little pricy, but I don't know much about cars, so I'm not really sure how their price compares with other shops. They were also very transparent about pricing when they called after doing the testing and before they really did any work on the car, which was nice. I also couldn't get in for an appointment for over a week, which was kind of annoying for me, but good for them that they were that busy.Services: Engine repair
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April 2023 by Ethan McCann
Update- Tolmans provided a solution within the original quoted price. Second repair pending when part comes in.Original Issue - They quoted us a price for repairing the front AC line at roughly $800, which is where the dye had leaked out. He explained all the labor involved etc... Just before we arrived to pick up the vehicle I received a call that there was another issue... and they just noticed that the rear AC line was leaking now. I was quoted an additional roughly $800 to repair this rear line, but the part was on back order. So my options were to pay an additional $800 and wait for the part to show up or cap off the rear line just to get my car back. My ISSUE is that I would have never agreed to the repair if they had quoted it correctly for the entire repair. Wouldn't a proper assessment include putting in your own dye and inspecting all lines before quoting a job? How do I know the damage did not happen during the repair.Service: A/C installation & repair
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April 2023 by Marsha Miller
Phillip was very knowledgeable and thoroughly informative each step of the way as to determining needful repairs and why, transparent. Appreciate this very much.Services: Vehicle Inspection
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March 2023 by Sydni B
I’ve went through Tolman’s multiple times for car repairs/oil changes and they’ve always been very helpful and also great customer service! I’ve had my radiator replaced, wheel bearing, back brakes, tires, a tire repaired from a nail, serpentine belt, etc. They’re always so quick to help me and they get me in and out in a fair amount of time. Very honest people work here. They’ve told me what repairs could wait and what ones are more urgent.Services: Tires
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March 2023 by D May
Very professional and great communication. Peace of mind trusting them with our daughters car when she’s at school. Very fair pricing. Trustworthy. I would highly recommend.Service: Auto maintenance
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January 2023 by Sylvia Stokes
Great customer service, excellent work on my vehicle every time I bring it in, honesty, and trustworthiness! Thanks for all you do to keep me on my car running! Repeat customer all the way!! ?
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November 2022 by Cole Gebben
This place is a rip off. Had a vehicle where the purge valve had to be replaced. When I called to set up the appointment I told them it was the purge valve and they still charged me 120$ to do a “inspection” to figure out the issue. Then they send me a list of other things that need to be replaced such as breaks. Told me my breaks were down to 5%. Went and bought new breaks. Only to find out when I took all the old ones off I still had 40-50% left on all of them. My guess they just wanted me to say go ahead and replace the breaks so they could get more money out of me.Will not be going back here. They either have people that don’t know what they are talking about or they are just trying to get you for every penny they can. Don’t send your vehicles here.
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October 2022 by Alex Tomo
I’m a college student that needed help. I don’t know much about cars but I know that when I picked up my car from tolmans something wasn’t right. I brought it there because my alternator stopped working on me and when I went to pick it up I left with my car making a screeching noise every time I turned. Here’s me thinking, great, just another problem. I came home for the weekend and had my car shop from home take a look at it when he said that the alternator and belt were completely loose. He could move the alternator around with his hands. I paid almost $700 to get my alternator and a belt fixed, along with the towing fee, the least they could have done was made sure the bolts and belt were on and tightened correctly.
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October 2022 by Lorice Whorf
Great service. Extremely friendly and took great care of my college students car treating them with respect and took the time to explain what the issue was and how to fix it.
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March 2022 by Brian Darby
Being from out of town and having our daughter in college there, we had to go off the reviews. The car was dropped off and I talked to an owner and said it sounds like the heads. He calls back and said it wasn't but it is 2000.00 worth of repairs. Next phone from him was that it was ready. Then my daughter calls and says they are saying it's going to be an additional 2500.00. He then tells me it's the heads after all. It's going to be a total of 4500.00 now. It is a scam so watch out. I have to now go to small claims court to recoupe my money.
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December 2021 by Alan Atkins
Brought my truck in with an issue that I knew had the potential to be quite expensive to fix and doing it the expensive way was the easiest route. Instead of doing that, the staff went out of their way to keep the costs to a minimum while still doing good work. Also did a great job of communicating the status of the work they were doing and the timing to get it done. Can’t say enough about the work that was done - overall very satisfied.Service: Engine repair
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December 2021 by Rafael DelCastillo
Took my wife's Toyota Yaris for oil change. That went well and scheduling is real easy. My son brings his car there all the time and he says they are real honest. I don't don't that but we also had them replace the left turn signal and it is tricky and they left plastic cover underneath in bolted and it dragged on the ground. That sucked. We had to fix ourselves.
