Rite Aid, a well-known pharmacy chain, has received mixed reviews from its customers in the Alma area. While the staff is generally friendly and the store is clean, there are some areas that could use improvement. One recurring issue is the lack of product selection, with many items having only a single item on the shelf. Customers have expressed frustration with this, as they believe there should be a greater variety of products, especially for sale items. The pharmacy staff has received both praise and criticism. Some customers have commended the pharmacy team, particularly Keith, for their expertise, timeliness, and dedication in ensuring prescriptions are filled promptly. However, others have reported issues with the professionalism and friendliness of the "new hires," especially when it comes to controlled substances. Customers appreciate the convenience of Rite Aid's services, such as refills and vaccination offerings. However, they note that the process can be complicated, with communication between the pharmacy and doctor's offices not always seamless. Despite these challenges, many customers remain loyal to their local Rite Aid, expressing concern over the rumored closure of all Rite Aid locations in Michigan. They hope that the pharmacy can address the issues and continue to serve the community with its friendly staff and fair pricing, particularly for those with rewards cards.
this place is amazing and I'm so sad it's closing, thank to the VERY patient worker who help us today
December 2023
AS is very common here there is only ONE product on the shelf for many items and I am told that is ALL corp will send. This is ridiculous. I worked retail and there should always be 3-4 items in stock and more sale items especially those with % off a second buy . THIS IS AN ONGOING PROBLEM !!!!!!!!!!!!!!!!!!
June 2023
Keith and the staff are excellent. This Rite Aid is extremely busy and the staff goes out of their way to make sure prescriptions are completed in a timely manner. Keith and the staff are also extremely knowledgeable and I have asked many questions about my own care, and that of my family.
Specialties: Prescriptions, Birth Control, Gifts, Baby Products, Orthotics, Beauty, Jewelry, Food, Snacks, and Drinks, Personal Care, Household Products, Skincare, Dental Care, Vitamins, Greetings Cards, Vision Care, Foot Care, Medicine, Magazines
