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February 2024 by Cj Jacks
Definitely switching pharmacies completely. Unlikely to receive any help, clueless to the person health at all. & will not fallow doctor orders. argumentative, even though the medication I am taking is at its lowest dose. Having a panic disorder is hardly a joke, haven’t received good care in two years. So as my new doctor & I try to figure out how to control my panic, I am not allowed to pick up early, even though the script was changed for 10days. He has has to assume it’s for 30 days. Wouldn’t listen whatsoever.
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January 2024 by Maddie Baldwin
Very rude when I called to refill a prescription. Won’t be returning..
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December 2023 by Robert Johns
AS is very common here there is only ONE product on the shelf for many items and I am told that is ALL corp will send. This is ridiculous. I worked retail and there should always be 3-4 items in stock and more sale items especially those with % off a second buy . THIS IS AN ONGOING PROBLEM !!!!!!!!!!!!!!!!!!
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December 2023 by Amy Bashore
I find the pharmacy tech to be obnoxious, not very personable and just snotty!!
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October 2023 by Brad Short
Arrived at pharmacy drive through at 1:25pm sat in line behind another car till 1:32pm got to window and gentlemen who is pharmacy manager there said he wouldn’t help me he was going to lunch. I explained I been sitting here 7 minutes and I lived 15miles away and I’m heading home. He said welp can’t help you sorry for you I’m going to lunch. I’ll be using a new pharmacy now.
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August 2023 by Victoria Tacia
From friendly faces (people who have been greeting me for decades!) at the door, to caring professionals in the pharmacy for refills and vaccination services, I recommend Alma Rite Aid. Getting scripts filled can be complicated, communications with doctor offices (did they really send the script?) not always seamless, rules of refills - complicated, add in insurance company rules - complicated. Rite Aid does their best to get people the medications they need despite all of the above.
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June 2023 by Murray C. Borrello
Keith and the staff are excellent. This Rite Aid is extremely busy and the staff goes out of their way to make sure prescriptions are completed in a timely manner. Keith and the staff are also extremely knowledgeable and I have asked many questions about my own care, and that of my family.
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May 2023 by Samantha Brown
Nice staff, clean store, fairly priced items for the most part, especially if you have a rewards cards-that's where the big deals are at!! !
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March 2023 by Donald Ayers
Made three trips to this store to pick up 4 prescriptions. I was told it was too early the first trip, told to come the next day. Went back the next day at noon. They were not ready, they promised to have them ready at 5 p.m. go back at 5, still not ready. Waited another 45 minutes to find out I have to come back again for for one of them after I was told I could get all of them on this trip. Worst experience of customer service ever! Female staff were extremely rude.The young man who waited on me last was very polite. Terrible treatment for a new customer!
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December 2022 by Michelle Finney
They know me so it is always a nice experience.
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November 2022 by David Shaw
I spent 40.00 more than required after discussing this with the pharmacist, they refunded me on one script but couldn’t on the other two. Check where and rxgood prior to giving your insurance co pay.
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June 2022 by Rebekah “Yoderish” Most
Im so disappointed. I spent a significant amount on a med that I needed that should have been covered in part (if not all) by insurance. I had a friend pick it up for me since I’m sick. After seeing the total, I called and was told that since the med. left the store, they could not re-bill it. I asked for store credit for the difference and they said no. That was grocery/gas money. Why do I even pay for insurance?! Will not be going back to Rite Aid.
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February 2022 by Scott Ball
Really great people work here. It makes me not hate shopping quite so much.
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November 2021 by Lenore Spratke
Good service
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October 2021 by Fred Bare
Terrible service. Called ahead. Spouse and I waited nearly 1/2 hr for flu shot. Went back to the window. Pharmacist was standing filling prescription bottles. I told them I had been waiting 1/2 hr and could wait no longer. He said he could get it right then. Asked him again, “you mean right now”? When he opened door, first words were, “Now that wasn’t so bad was it”? I relayed wait time. No apology. No reason given for the wait. Rite aide in Alma just lost 2 customers
