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January 2023 by J B
Absolutely terrible customer service. I went in to retrieve items from my car that was on the hoist and was treated like the biggest nuisance. The woman who rudely greeted me upon entering rolled her eyes and threw her head back when I told her what I needed. I vocalized how I felt saying that I'm a paying customer and I don't know why I'm being given attitude for asking questions. That triggered the woman and she proceeded to yell and scream at me and wave her finger in my face. She yelled so loud the mechanic came running over to diffuse the situation. I told him about the items I needed and he went to retrieve them. I then spoke to the woman again asking why when I asked about being treated badly I was treated even worse. This ensued another explosion and I was eventually kicked out of the building for simply asking to be treated kindly. I waited outside for my items and she practically threw them at me and made a point to stop and stare at me with intense hatred in her eyes. They also charged me $60 more than what was agreed upon without updating me prior to completing the service. Worst customer experience of my life.
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September 2022 by Caleb Keast
To start,let me say that I’ve given plenty of business to this shop both big and small jobs, but I’ve had it.I’m over lousy customer service & lack of faith that my car will be correctly fixed.Anybody who answers the phone is inconvenienced when you ask to bring a vehicle in. I shouldn’t be made to feel like a bad guy for wanting to give you my business.On recent occasions, vehicle has been in for service and either the problem hasn’t been correctly fixed it or the problem gets worse.There’s better shops around that give plenty more quality to your time & money.Good luck.
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August 2022 by Mark Kenney
Always excellent service, honesty and quality work!
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March 2022 by Tonya Burgess
Very honest shop.
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October 2021 by Eric Ransom
Quick and friendly staff, always giving good advice!
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May 2021 by Dawn Engel
Worst customer service! Typical used car salesman. ?
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December 2020 by Kitty Brooks
Was thankful they fit me in right away to put 4 tires on my car. Buuut...they didnt tighten the lug nuts properly. Almost lost one tire while driving. Also on the other tire, they cross threaded a lug nut so bad i could not get it off. The wheel stud ended up breaking. Not feeling so thankful for them anymore.
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March 2020 by Mary Breckenridge
Always gets the work done!!
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February 2020 by Stefan Munck
Great family owned. Always take care of me, my friends , and family.
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July 2019 by Tammy Hyatt
Awesome customer service!
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June 2019 by JD Brunner
Absolutely terrible customer service. I went in to retrieve items from my car that was on the hoist and was treated like the biggest nuisance. The woman who rudely greeted me upon entering rolled her eyes and threw her head back when I told her what I needed. I verbalized how I felt saying that I'm a paying customer and I don't know why I'm being given attitude for asking questions. That triggered the woman and she proceeded to yell and scream at me and wave her finger in my face. She yelled so loud the mechanic came running over to diffuse the situation. I told him about the items I needed and he went to retrieve them. I then spoke to the woman again asking why when I asked about being treated badly I was treated even worse. This ensued another explosion and I was eventually kicked out of the building for simply asking to be treated kindly. I waited outside for my items and she practically through them at me and made a point to stop and stare at me with intense hatred in her eyes. They also charged me $60 more than what was agreed upon without updating me prior to completing the service. Worst customer experience of my life.
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May 2019 by JD Brunner
Terrible customer service. I was treated rudely and like a nuisance from the moment I walked in the door. After about the 3rd eye roll I spoke up and asked why I was being treated so poorly. In response I was shouted at and had a finger wagged in my face, and eventually told to leave the building and never come back. It was surreal. Worst customer experience of my entire life. They also charged me $60 more than the discussed and agreed upon price. Highly disappointed and confused.
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May 2019 by Jd B.
EW REVIEWS PHOTOS 1 of 3 CALL DIRECTIONS SAVE WEBSITE 3771 Van Dyke Rd, Almont, MI 48003 6.1 mi Map of b & b classy cars inc Add business hours (810) 798-8309 Suggest an edit Own this business? Claim it now QUESTIONS & ANSWERS Be the first to ask a question Street View Add a photo REVIEW SUMMARY 5 4 3 2 1 3.9 12 reviews "Great car at a good deal and very pleased with their service also!" "I've used them in the past but won't in the future..not a happy customer." "They even gave me a loaner car to drive." JD Brunner JD Brunner-Edit just now More Google reviews RATE AND REVIEW VIEW ALLPEOPLE ALSO SEARCH FOR Auto Wholesale Direct Auto Wholesale Direct 4.4 (7) Tire shop Imlay City Auto Sales Imlay City Auto Sales 3.9 (38) Used car dealer Orchard Auto Orchard Auto 3.8 (31) Used car dealer Milnes Chevrolet Milnes Chevrolet 4.3 (347) Chevrolet dealer View all WEB RESULTS B & B CLASSY CARS INC B & B CLASSY CARS INC. Ph: 8107988309 Almont, MI. Inventory · Specials · Directions · Contact Us. Sort By: Price | Year | Make ... B & B Classy Cars, Inc. : Almont, MI 48003 Car Dealership, and Auto ... ' car-dealers B & B Classy Cars, Inc. at Autotrader. View new, used and certified cars and get auto financing from a Almont car ... B & B CLASSY CARS INC - Almont MI - Cars For Sale ' b-b-classy-... B&B Classy Cars of Almont, Michigan 48003. Used Cars Used Trucks Almont, Dryden, Imlay City, Leonard, Oxford, Armada, Memphis, ... 2 of 3 GOOGLE REVIEW SUMMARY 5 4 3 2 1 3.9 12 reviews "Great car at a good deal and very pleased with their service also!" "I've used them in the past but won't in the future..not a happy customer." "They even gave me a loaner car to drive." RATE AND REVIEW ON GOOGLE GOOGLE REVIEWS Most relevant JD Brunner JD Brunner 3 reviews just now Absolutely terrible customer service. I went in to retrieve items from my car that was on the hoist and was treated like the biggest nuisance. The woman who rudely greeted me upon entering rolled her eyes and threw her head back when I told her what I needed. I verbalized how I felt saying that I'm a paying customer and I don't know why I'm being given attitude for asking questions. That triggered the woman and she proceeded to yell and scream at me and wave her finger in my face. She yelled so loud the mechanic came running over to diffuse the situation. I told him about the items I needed and he went to retrieve them. I then spoke to the woman again asking why when I asked about being treated badly I was treated even worse. This ensued another explosion and I was eventually kicked out of the building for simply asking to be treated kindly. I waited outside for my items and she practically threw them at me and made a point to stop and stare at me with intense hatred in her eyes. They also charged me $60 more than what was agreed upon without updating me prior to completing the service. Worst customer experience of my life.
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May 2019 by shelley striber
Very nice helpful all the time
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April 2019 by Darian Gross
Bought a car from this place, within the first week the turbo went out which was ok they replaced it, then they wrote down the wrong mileage that they advertised it at by saying it was at 40000, but was actually at 45000 , the cooling fan went out on it. To top it off, I've had it for about almost a year and I hit a deer on the left side, I took it in to get fixed at a local trusted repair place and there was damage on the right side that was never fixed from when B&B rebuilt it.
