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August 2023 by Dawn Kashich
The owner is amazing! She went out of her way to show us the items we were looking for. Made our first purchase today and we will be back for more!
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May 2021 by Mikey Gibson
Great experience ??
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April 2021 by Nora Mulllin
100% the worst customer service I have ever experienced. I worked retail for years as a manager and this was terrible customer service 101. John was rude when I called with an issue (after taking days to return the call at all) and then insisted that I a- didn’t know what I’d ordered, b-probably couldn’t tell the difference anyhow, and c-yelled at me and hung up the phone. After weeks of trying to fix it nothing was done until my husband called alerting him that we were insisting he fix it or we were going to pull credit card payment and sue. Magically everything was fixable two hours later. ? when we finally went to pick up the missing pieces he was still rude about it and even then they weren’t really complete. I took them just to finally be done with them forever and ever. Buy furniture from one of the any other Amish brokers in Michigan.
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April 2021 by Nora M.
I would give zero stars if possible. The customer service is easily the worst I have ever experienced in my entire life. Pieces were incorrect (wrong stain) and when I called to ask about it it took five days for John to return my call. When we finally spoke it was for him to insist that the stain was what I ordered (even though the sticker was both clearly the wrong stain AND the wrong name), insisted that it was probably just not marked right, that I probably couldn't tell the difference anyhow, and then yelled at me for insisting that It be made correctly. 200% do not recommend. Buy from literally any other furniture store possible.
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January 2021 by Madison Lowell
From what I've heard and seen about this place dont buy from here. Furniture is known to break easily and there is no manufacturer warranty.
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June 2020 by Don Gleasure
John sold me a beautiful leather recliner for $400 out the door! Its so comfy! This was my first time in the store huge selections My new furniture store!
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January 2020 by Sally Sarka
They don’t pressure you to buy. Great quality and great prices
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November 2019 by don hill
My wife and I bought two recliners a little over a year ago now we're finding bolts screws and chips of wood underneath the recliner it also gouged and damaged my wood floor I'm not happy at all, called him he's already canceled one appointment waiting for Monday to see if he'll honor his pledge to help us out!!! Not Happy!!!
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October 2019 by Mike Jenkins
my new solid furniture looks terrific in my house. john has only the best. we will be back soon. -the hillbilly
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October 2019 by E K
Would not recommend this place at all! Friend bought a chair from here with a defective part , was told they would replace it and now are refusing and being completely rude . Told her the part has been fixed when it has not!
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August 2019 by John Benedict
Outstanding Amish furniture. We've had some custom made furniture through here and it was really good with excellent craftsmanship that is difficult to find on mass produced furniture. I do a lot of woodworking and really appreciate the extra steps taken to make and assemble the furniture we bought.
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August 2019 by John Schaefer
Owner John Rogers is exceptional to do business with . An example is furniture brokers in Almont carries lacrosse furniture and we needed replacement legs for this furniture and were recommended by La Crosse furniture Inc. to contact furniture brokers . John could tell over the phone the parts we needed and said he had them in stock. We made an appointment for the following Saturday since we had a 2 Hour Drive. John had the parts ready when we arrived. With exceptional service like that our future furniture purchases will be from furniture brokers in Almont.
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July 2019 by Mary Hoemke
I agree this is the worst business I've ever dealt with!!! Don't do business with John. My 90 year old mother bought a sofa and love seat from John and it arrived in such shoddy condition that it is truly a mess!! When I called to see how we can fix the problem he really went crazy screaming at me saying I was off my “meds†....so bizarre and inappropriate!! I was just trying to help this poor 90 year old woman get her sofa fixed. His solution was have her bring the sofa back to the store and he'll try and fix it. Does he want her to load it in her car??!!! Come on John you can be more Christian than that, right???
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May 2019 by Taylor Powers
John was extremely helpful in more ways than just picking out the perfect living room set. He was very patient and informative. I was impressed with the selection and how affordable it was. I will definitely be coming back for any and all furniture needed in the future, and highly recommend this establishment to all.
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February 2019 by Michael Flanagan
Worst furniture purchase ever. I made the mistake of ordering furniture described by the owner only to receive something completely different and almost unusable. The owner refused to let me return the furniture and wouldn't even make an effort to contact the manufacturer. Instead of being helpful he told me to "take him to court" which was the only way to get my money back if I did. i have lived in Almont most of life and would recommend buying from Yale or in the city. I would never recommend someone to buy furniture from this place.
