Alpena Furniture is highly appreciated for its friendly and helpful staff, making shopping a pleasant experience. Customers often mention that the sales team is patient, non-pressuring, and accommodating, allowing them to take their time and make confident decisions. Rex, in particular, is noted for being considerate and attentive to customer needs. The store offers a wide selection of furniture, giving customers many choices to find the right pieces for their homes. Delivery service is reliable, arriving on time, with the team careful to protect walls and floors. Delivery personnel are praised for their helpfulness, with some customers even receiving extra treats like ice cream on hot days. Pricing is considered fair, with many customers finding good deals and value for quality furniture. Alpena Furniture also demonstrates flexibility, often finding solutions to match or beat competitors' prices. Overall, the store has earned a reputation for excellent service, ease of shopping, and a positive experience that customers are eager to recommend to friends and family.
My husband and I were recliner shopping and it took some time to decide exactly what we wanted. The sales person was very patient with us. We never felt rushed. I would totally recommend this furniture store.
September 2024
We have not bought furniture in many yrs. We shopped around and found that Alpena Furniture met our needs and prices without sacrificing quality. So easy to work with. No demands. If I wanted something moved to see if it would work. Alpena Furniture was so accommodating. I will be buying furniture from them in the future.
January 2024
I bought a sectional recently and I was expecting to pay a lot more. I got a good deal and the guys that did the delivery were great. Quite frankly I went into buying from them with a little hesitation, but I had a very good experience.
