The AT&T Store in Alpena is a highly recommended destination for anyone looking for phones, tablets, smartwatches, and wireless data plans. Customers appreciate the friendly and polite service from employees like Kyle and Jacob, who are known for their helpfulness and knowledge. They provide clear answers to questions and assist with various needs without resorting to pushy sales tactics. Many reviews highlight the store's commitment to customer satisfaction, with staff willing to find solutions and offer good deals on hardware. The store offers flexible prepaid phone plans with no contracts or credit checks, as well as popular unlimited data plans that include access to nationwide AT&T 5G service. Overall, the AT&T Store in Alpena is praised for its excellent service, knowledgeable staff, and a convenient shopping experience free from long phone calls or unnecessary upselling.
I like my experience at the t and t store.Kyle was the gentleman that helped me , he seemed to be a little pushy on the product
November 2025
Kyle at the Alpena, Michigan store is extremely knowledgeable and provided top notch customer service, ensuring we accessed the best deal available! Highly recommend stopping to see Kyle for all your communication needs!
August 2025
Kyle was very helpful on my last visit to the Alpena store. He is very knowledgeable and always very pleasant. He and Jacob do a wonderful job.
