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October 2023 by g has
Do not take your car to this hillbilly for anything! This is the absolute worst place to deal with. Not only is the hillbilly that runs a place rude and condescending you will absolutely get the worst cleaning of your car. You would fare better to take your vehicle to the car wash and get better service.It is not an exaggeration that the owner is horrible. If you call them you will see why the better business bureau has several complaints about them. Run!!
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October 2023 by G. S.
Do not take your car to this business! You will have the worst experience of your life. Imagine trying to argue with a chain smoking Trump supporter that believes their own twisted image of reality. That is what type of person you will deal with when you go here. If you don't believe me check for yourself, call for an appointment and you will hear the reality of what you are in for, this is not an exaggeration.The work is absolutely subpar and not worth anyone's money.Also, you can check the Better Business Bureau, there have been several complaints about them, and they are using employees to boost their ratings in yelp. Horrible!!
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October 2023 by Charlea McNeal
They managed to clean spots and areas that I thought were impossible to clean. They got my car in for service immediately and did a great job! I’ll definitely return! Thank youServices: Steam cleaning
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October 2023 by Felecia Smith
I canceled my appointment right away when dropping off my car. I saw stickers by the front desk that I found distasteful and rude. I believe in freedom of speech and try to respect people with views different than mine but I can also choose to take my business elsewhere. Multiple trump stickers… but the worst one in my opinion was an image of someone urinating on the word LIBERAL. Just a side note…When I voiced my concern about the stickers and my need to cancel I was not treated poorly.
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June 2023 by Tajah Eddy
This place was awesome! I dropped my car off at opening (9am) and it was finished at 3:53pm. The car was a WRECK, with toddler crumbs, and dirty seats, and sticky cupholders. When I got the car back it was absolutely SPOTLESS. I was so impressed with the ease of the entire day. PLUS, they texted me once my car was finished so I didn't have to play a guessing game. Also, they didn't use any weird scents, so the car came back spotless and smelled like nothing. My only critiques is that when calling their phone was fuzzy so it was hard to hear. And when paying, they charge an extra 5% if you pay with a card. So make sure you have cash on hand. Otherwise, wonderful experience and I will definitely be back here!Service: Auto detailing
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June 2023 by Venetia Schultz
I loved this detail shop no matter how much dog hair i had in my car they got it all out and they had great staff and i would recommend going there for professional detailing
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March 2023 by Blake Armstrong
Brought in an older corolla for an interior detail. The previous owner didn't take good care of the interior and it smelled like food. Carpets weren't in great shape. A2 auto image finished my car same day. Car smells amazing now and feels new. Far exceeding my expectation for the price - will return on the regular and recommend to family and friends.Service: Seat shampooing
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February 2023 by Jeremiah H.
I took 2 vehicles in to get worked on. They fixed some trail damage I had on my truck and it turned out great. Can't even see the marks anymore. They also ceramic coated my car and it also turned out great. Owner was super responsive and they were able to work me into the schedule. Would definitely go back.
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September 2022 by Jeff Parness
It is very rare to find a small business where people truly go out of their way to provide exceptional service with tremendous pride in their work to make sure the customer is fully satisfied. A2 Auto Image on Jackson Road in Ann Arbor is one of those special places. From the prompt call back to schedule my job to the meticulous attention to detail that Brandt and her whole team demonstrated up until the last moment I drove away. Brandy and her team wanted to make sure I was totally satisfied and that the smallest details were taken care of in restoring my 2015 Mazda to a near factory finish. Exceptionally fair price for the work and value provided and I would highly recommend this business to anyone willing to invest the money to return their car to pristine condition. Bravo Brandy and A2 Auto Image. I will definitely be back next time - Jeff PService: Auto detailing
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June 2022 by Hattie G.
I just had my 2015 BMW detailed inside and out. Beautiful work!!! A very conscientious job. My care looks brand new inside and out. Like to to thank the owner for her patience around scheduling. She was business like and very courteous. I look forward to long relationship with this business.
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May 2022 by Marty D.
Paid a good price to have my car detailed inside and out... Inside actually was a pretty good job but the outside was less them N satisfactory. Exterior of car was to be washed and waxed. Upon pick up, I found that numerous pine sap drops had not been removed and yet I was assured that the truck HAD been waxed. Not sure how that'd be possible......also truck was finished a full day after it was due to be done.... Nice owner but would not return a 2nd time
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February 2022 by Michael Thomas
Unsatisfaction is what you will retain after receiving A2 Auto‘s services. Brought my truck to them for an interior and exterior detail 40 minutes away from home which led me to go with the most expensive package they offer known as the “ELITE” package. Upon arrival i was excited to see my 2020 silverado to look brand new again after spending $280 on their services. On my drive home i couldn’t help but notice all of the smudge marks on my mirrors, windows, cluster, and eapecially the corners of my mirrors and windows where it hadn’t even been attempted to be cleaned. It’s pretty bad when you think to yourself there’s no way i would pickup my date with my truck looking like this. I would not recommend A2 Auto Image to anyone.Services: Steam cleaning
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August 2021 by Ahmed Ali
Got basic detailing package for my SUV for $150. Price was better than many other local places. Did a nice job with my car. Communicated via text when I tried calling them. Pretty short turnaround to appointment time (had available within a week). Dropped car off in AM and picked up later in PM. Took cash or check only.
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July 2021 by Mary C.
The folks at A2 Auto Image were recently able to remove a large caked-on water stain and splash spots from the roof and hood of our 2010 Ford Fusion. The car had been parked in a Chicago parking garage and an overhead air condition unit left quite a mess. Although we tried to remove the stains ourselves, no amount of cleaning seemed to work. True it's an old car, but it's in good shape. So we decided to take it to A2 Auto Image. We were very pleased with the work. The car looks brand new inside and out (well, as new as a 2010 car can look anyway)! The owner is very kind. We greatly appreciated how easy it was to communicate with him and how helpful and knowledgeable he was.
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June 2021 by cindy hart
Dropped car off the night before. Great job on interior and exterior of car using websites $50.00 off coupon. Had it ready the next day when promised. Would for sure recommend.
