AAA Ann Arbor offers a mix of customer experiences. Some reviews highlight friendly and fast service, with one customer completing an IDP in under 15 minutes. The company is also praised for its effective response to water damage issues, with a quick mold removal process and attentive team. However, there are concerns about inconsistent service quality, as experiences vary depending on the staff member assisting. Some visitors found the office clean, but others noted less helpful interactions with certain employees. Additionally, there were complaints about accessibility issues due to icy sidewalks, suggesting that the business could improve in this area. Overall, AAA Ann Arbor demonstrates both strengths and areas for improvement in its service.
