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March 2024 by Lori Werner
Really disappointed in how I was just treated. All I was trying to do is match a paint color and the guy at the paint desk treated me like I was the dumbest woman he’s ever met. I hate to tell you buddy but I’m a highly educated woman and I do not appreciate your tone or rudeness. I’ve been to many Ace Hardwares and always have appreciated the hometown service and respect for customers. Not here. Will never be back.
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March 2024 by Daisuke Takahara
Ace Hardware is an Ann Arbor hardware store that surpasses other Ace Hardware stores with its selection of home goods and high-quality selections. It's a great place to find name brand cookware and local Michigan souvenirs.Also, the staff are very kind and talk to me in a friendly manner (although it's a little embarrassing for people with poor English conversation skills...)
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February 2024 by G.E. Anderson
Bought a string of Christmas lights with a 15-year guarantee printed right on the label. A year later, they stopped working. The man at Ace verbally abused me for even trying to bring the lights back, even though the packaging said you could return it to the store for an exchange if they stopped working. "I don't expect to be treated this way," I said. "I have been a loyal customer of yours for years." "It's late January," he said. Update: I called the store and complained. The employee called me back and apologized, and they refunded my purchase.
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February 2024 by Bruce Geffen
So much to choose from.
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February 2024 by Paul Bullion
Super place to shop...really well run Ace store
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December 2023 by Chris O'Sullivan
A little bit pricy on some decorative and specialized stuff, but super reasonable on staple items from a hardware store. Mostly helpful people.
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December 2023 by Jeff Ceo
Excellent hardware store with knowledgeable staff. Also has unique, and high-end houseware products (appliances, cutlery, cast iron cookware, etc).
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December 2023 by Leka Shameti
Prices are quite high here for a harware shop. Interesting Kitchenware.
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November 2023 by Katie Goldberg
First time here, they have so much of everything! Very nice store! Great kitchen section, which is off for a hardware store.
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October 2023 by Kyla McCarthy
Amazing, friendly, knowledgeable staff! The customer service is above and beyond! Great selection of hardware and housewares. Competitive pricing. Parking is easy and they have a drive up order option.
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October 2023 by Alan Y.
This place has all the things you need, but can't find at other stores. Over and over when no other place has something, I've found it here. I needed a certain key copied and at least half a dozen different places couldn't do it. Ace Barnes did it. The last time I was there I got three things on my list I couldn't find anywhere else. The people there are always helpful.
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September 2023 by Mikhail Zolikoff
They won't shake paint that was purchased there, used, then sat for a bit. Lowe's and Home Depot will do this.
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August 2023 by greg lister
The staff is very friendly and helpful lots of things that you don't normally find at other stores to buy great place to shop.
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August 2023 by Andrew Cribb
Very helpful staff. Great selection.
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June 2023 by Dave Thurston
Lots of staff to help me find the product I was looking for. I got a great price with my ACE rewards and used a coupon also. I interacted with three staff members and all were very helpful.
