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July 2022 by Rich K
Rates were not to bad for Ann arbor , storage area was well lit & clean , staff answered all my questions with a friendly smile .
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September 2020 by Jennifer Cheung
Best place for storage and amazing customer service. I rented a unit last minute due to COVID-19 and returning home. Their rates are competitive to nearby storages and the staff have only been kind, responsive, and professional over phone and email. They were accommodating and helped solve the issues I was having. I will always recommend this place to anyone on college campuses like me and looking for a clean, temperature-controlled facility with great staff.
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September 2020 by Kate
I understand that things have changed because of COVID-19, but the staff is not on the same page, and the hours on the website are not correct. When I reserved the unit over the phone, I was told that I would be able to pick up my things on a Sunday (the website says that they are open on Sundays). When I dropped off my things, I was told that they aren't open on Sundays, but that I could make an appointment to pick up my things on that day if I needed to. When I called back a few days later to schedule that, I was told that they are open on Sundays again. Since I'd heard several different things, I called again to double check, and the woman who answered was rude and interrupted me several times as I was explaining everything. She told me that they were closed on Sundays, I could not make an appointment, and I would have to just "figure it out". Even though the facility was nice and clean, it was way too much of a hassle for me to go back.
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July 2020 by Glenn C.
Basic storage place. Ask for 1st floor which you will pay more. Pain to climb stairs or use elevator and then drag stuff. We drove right up to our unit. Quck and easy to unload. They charged 12 dollars for lock. Checking in worker was hiding. Had to do everything online. Afraid of covid which i cant blame her. 50 percent off first 3 months. They have uhauls somtimes. We got reassigned 5 miles away. Penske is next door. You get AAA duscount. 7x24 entrance.
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December 2019 by Abel Marcos
Clean storage unit with a very nice warm welcoming staff.
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August 2019 by Hannah W
I've used this storage place for the past 3 years and they have been nothing but kind, accommodating, and flexable with when I needed the space, and if I needed to upgrade or downgrade depending on my moving situations over the years. The desk staff has always been cheerful and nice. Anytime people need storage I always recommend this place since it's not too far from down town and an indoor facility with temperature control. (great for storing books)
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March 2019 by Bartley David
Great location and fair price.
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March 2019 by Mohamud Mohamud
The best place to store.
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June 2018 by Kristine K.
When looking for longterm storage, I wanted an indoor, climate-controlled facility. Most storage facilities in the area only offer outdoor units, so pickings were slim. I was super happy when I discovered Affordable Storage! As compared to the other similar option nearby, I found Affordable Storage to be much cleaner, the units easier to access, and less in/out traffic, which made me feel more secure about where I would be leaving my belongings. There are a variety of bins and carts available for you to use when shuttling items between your vehicle and storage unit, which I have found very useful. The only drawback is the hours, which are pretty limited; especially on Sundays, when you can only access your unit for three short hours. Having said that, you just need to plan accordingly.
