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November 2024 by N Rizk
I used printing Notary and scanning all at once. Walk in. They answered my phone. All was really good. I called a bunch of other places and they were all difficult.
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October 2024 by bill barnes
Sam is excellent. I had an expensive piece of artwork to be shipped to Southeast Asia. I was concerned about the ability to get it there in undamaged condition and really getting to the recipient. Sam researched the best way to ship it. He built a sturdy frame for the package and made sure all the needed documents accompanied the package. Sam tracked the package from start to finish and communicated with the recipient until the package was in his hands. And it was not damaged. The recipient stated it was the best packaged item he had ever received and was very complimentary of all that Sam had done. Throughout the process, Sam was helpful, courteous and he went the extra mile-not often the case anymore. I have more shipments to make of artwork and other items. I’ll definitely be using Sam.
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October 2024 by Neo Jing Ci
I changed my review from a 1 star to a 4 star, because Sam followed up to make things right. However, I cannot give a 5 star review because there is still no transparency in pricing. For e.g., how much does printing a pair of US passport photos cost? Is it really $47? I'm okay with this price, as long as it is transparent and the quality is good. I just don't want to be charged an arbitrary price
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October 2024 by Susan
Sam was a saving grace! I had a task to fly to Ann Arbor to clear out a storage space for my daughter and ship much of it to her overseas. Having just two days in a motel to sort through what to give away and what to ship, I had no time or place to pack the things for shipment. But I was able to completely rely on Sam and Arbor Printing to get the things identified for customs, packed, and shipped. Sam followed up with both me and my daughter to ensure a successful operation. My gratitude abounds!
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September 2024 by Christopher
If you need DHL , FedEx, large format printing all at one place,this is their place to go.
Fast friendly efficient service.
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September 2024 by Carson Boron
This place is incredible. Seriously a hidden gem. I've been here serveral times and always receive outstanding customer service. Everything from shipping needs to all the cool printing services that are offered. So grateful I found this place!! Thank you!! ?
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July 2024 by Ruthie Cisse
Sam really saved me! I had a large, high-cost shipment of paintings going to Puerto Rico. He helped me navigate the whole process seamlessly, working through delays and glitches, helping my client in Puerto Rico to locate the large package held in the back at a very small facility. He responded to my emails immediately with very helpful guidance. He even repackaged my self-made flimsy box at no charge to make it more protected. Really nice to work with a responsive, caring human who goes above and beyond to make sure everything runs smoothly.
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June 2024 by Ellen Kandoian Sweeney
For furniture shipping cross-country, Sam provided excellent service. He was attentive from beginning to end. Other options we found for shipping would have been more expensive and far less convenient. Sam and his crew picked up our items, wrapped them extremely well, and shipped them to us promptly and safely. I highly recommend.
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June 2024 by Alexis Neuhaus
Always takes fantastic care of me
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June 2024 by Joelle Emery
Was charged a 25% fee to use a credit card. Also they don’t have free USPS priority packaging there so you’ll be charged for that as well, so come prepared with cash and a package, or go to the post office instead.
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May 2024 by Madeleine Wade
I had a poster printed here for a conference last minute and it was great quality and a reasonable price! Highly recommend for printing!
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May 2024 by Gregory Lambert
I highly recommend Arbor Pack N Mail!
The service is extremely professional and efficient! I’ve been a customer for several years and always received consistent and exemplary customer service! Be sure to ask for Sam!
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May 2024 by Mary O'Leary
Donovan was super helpful!
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April 2024 by Scott
Donovan was extremely helpful with an international return to United Kingdom. He initiated the return from the website and was able to save me $150.00 in shipping costs. Best customer service I’ve received in years! Thank you so much. Scott
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April 2024 by Marek Smrčka
Great experience, super friendly staff!