Audi Ann Arbor Service Center offers a modern and welcoming environment for all Audi owners. The center features a spacious indoor heated service lane and 19 service bays designed to enhance the maintenance experience. Customers can enjoy a comfortable waiting lounge equipped with free Wi-Fi and fresh coffee from Zingerman’s. For those needing more time, the center provides a fleet of over 30 loaner vehicles. Reviews highlight the friendly and efficient staff, particularly noting their helpfulness, clear communication, and honesty regarding service costs. Customers appreciate the quick service and the straightforward approach to routine maintenance. Many express surprise at the positive experiences compared to previous service centers, with several customers planning to return for future needs. Overall, Audi Ann Arbor Service Center is highly recommended for its pleasant atmosphere, skilled staff, and commitment to customer satisfaction, making it a reliable choice for Audi service in the area.
I came in for a pretty simple repair. I like that they did a general assessment of the condition of the car for free. They put my car through a car wash and sprayed off the rubber mats. Also, if I book far enough ahead of time, I can get a loaner. Excellent customer service. Excellent care
August 2024
Always courteous, helpful, efficient, on time, and serious and respectful staff.
July 2024
Jeffery R at Audi is always very friendly and responds quickly to questions I have. I have had 3 different Audis serviced here and they always work quickly to get me back on the road.
