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September 2023 by Donald
The worst customer service I have found anywhere.Moved everything to BOA.
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May 2023 by Emily W.
Everyone is always so nice and helpful. Quick service and great banking options. Love how easy/quickly I can get other currency's, there is a $10 fee (which seems fair) and the cash will come in two days! Also I'm a huge fan of Sonic Lunch, the free concert series that BoAA puts on every summer - so huge props to them!
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August 2022 by John H.
I have used this location twice and received excellent service both times with no wait. It feels like a small town branch even though it is off of busy Stadium with other businesses. Three drive throughs available with parking lot. Note the bank is near the corner and the entrance to the lot comes up fast.I don't know why the other reviewer loaded a religious image LOL Is it raining dollars?
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September 2020 by Andrew Compton
ATM has been broken/down for service about 4 times in the past year? I've also had consistently 'meh' experience with tellers here. Somehow I feel like they are remarkably slow to do their job, while at the same time giving you the impression they want you away from their counter as soon as possible.
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July 2020 by Jacob McLouth
I’ve always had a good experience at this bank of Ann Arbor branch location. The people are always friendly and efficient. I’ve gone in there to help a child with a custodial account and they were always very helpful. Thank you for the great service.
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July 2018 by Dina Greenway
Great bank, I've been their customer since they opened!
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April 2018 by Audrey Gerard
The whole team is so great! Love this branch.
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February 2018 by Steve M.
Excellent personalized service! This bank is a cut above the big chain banks. They offer many other financial services, all with the same personal touch.
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April 2017 by Greg Mowatt
Helpful staff, great location.
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May 2016 by Sarah Pressprich Gryniewicz
Great service