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June 2023 by Shannon Renaud
I put in a last minute reservation for a truck rental. They called me to let me know they had the rental ready early. It is a small place, but that meant there was no wait for help. I was in and out quickly and everyone was friendly and professional. I will definitely consider this rental location again.
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September 2022 by Adam Rosenscruggs
We reserved a truck online only to show up and be told that they don't actually have that truck and that the online system "doesn't work". Then, we got charged a $75 no-show fee for the truck we tried to rent but couldn't, and I'm having to jump through a bunch of hoops to get my money refunded.U-Haul folks up at Wolverine Party Shoppe saved the day for us, I'd recommend calling them up before trying Budget.
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August 2021 by Damany Morris
Had the truck right when I pulled up. The service was fast and easy, as well as the return on the deposit. Would highly recommend for emergency in town moving.
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August 2020 by Logan W
I reserved a truck more than two weeks prior to our move date. Dave called me THE NIGHT BEFORE the pick up date and told me that the truck that I reserved was not available, nor were any larger or equivalent trucks.
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July 2019 by Alden Carlson
Great price for a truck. Blows the competition out of the water
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July 2019 by Dee Moore
Difficult to find the location. Does not have "Budget Truck Rental" on the directory close to road nor is there a sign of their existence in the driveway.
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June 2019 by Karen B.
I took a chance on budget and completely regretted it. The man working was snarky and rude. I had reserved a truck in advance and had a conformation email. When I showed to this to the employee he just remarked "your not on the list." , then Rudely suggested I go to uhaul. Honestly I say don't even waste your time on budget it was so unfortunate I hate to even give it one star. If you want a truck in that area go straight to the uhaul pppp the street they are much more friendly, helpful and have better prices.
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August 2018 by Poppy Savage
Good pricing on rental trucks jus very difficult to find there location. They have no signs out by road to let you know they are there.
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August 2018 by Chris
Absolute worst customer service I have ever dealt with. I rented from this location twice now. The second time while dropping off the vehicle, the attendant didn't even check the mileage of the truck and charged me $35 when I know I never went over mileage. I also filled up the gas tank. He didn't ask for my name or want to see any receipt. HUGE WASTE OF MONEY. I'm furious I ever chose to use them. When I called to ask what the descrepency was, I was sent to some call center and a lady in another country asked for my name three times. Then she hung up!
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January 2018 by Christine Hoffman
Absolute worst customer service I have ever dealt with. I rented from this location twice now. The second time while dropping off the vehicle, the attendant didn't even check the mileage of the truck and charged me $35 when I know I never went over mileage. I also filled up the gas tank. He didn't ask for my name or want to see any receipt. HUGE WASTE OF MONEY. I'm furious I ever chose to use them. When I called to ask what the descrepency was, I was sent to some call center and a lady in another country asked for my name three times. Then she hung up! Please trust me. Don't use this location.
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June 2017 by L &J
Good service and good prices. Online coupons keep prices below UHaul and trucks are a bit bigger. Ask for Dave!
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April 2017 by Bill Keilitz
Nothing major, just a few minor issues. No cruise control. The cab is not a separate enclosure from the box so it is pretty noisy. I wish the radio had bluetooth so I could play my own music. Truck did what it was supposed to, move stuff from Point A to Point B.
