Cabrio Properties is a reliable and responsive property management company in Ann Arbor. They are known for their quick and efficient maintenance team, with staff members like Tom, Brian, Dirk, and others consistently solving problems promptly and kindly. Many tenants appreciate the high level of communication and helpfulness from the maintenance team, which makes renting experience positive. Cabrio is also trusted for being fair and accommodating, especially regarding requests related to emotional support animals and urgent issues. However, some reviews mention that response times for emergency maintenance could be improved, with waiting times of 1-2 days reported. The company was generally responsive to maintenance requests and pest control services. While most tenants found Cabrio to be reliable and professional, a few noted minor issues, such as units arriving less clean than expected and extra costs for parking, which seemed to be a bit unfair. Overall, Cabrio Properties is seen as a dependable property manager that prioritizes tenant satisfaction.
Response time for maintenance services could be better. Even through the emergency line had to wait 1-2 days for service.
March 2024
I've had an amazing experience renting through Cabrio. The maintenance especially is fantastic, specifically Brian, Dirk, and Tom have been incredibly helpful and hardworking!
October 2023
Definition of a terrible landlord - awful experience interacting with them, they took advantage of many of my friends, and just downright bad people. If you move to Ann Arbor, DO NOT RENT FROM THEM!!!
