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January 2024 by Jennifer Klink
I honestly would give 0 stars. Coach does not stand by their products, so be prepared if you make a purchase that your purse/wallet will last exactly a year. My husband purchased a $450 purse a few years ago, we brought it into Coach because the handle came loose - we were quoted $75 and that's if they could fix it. SAVE YOUR MONEY and by a purse elsewhere!!
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May 2023 by Shelby Martin
Friendly employees, good store overall.
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April 2023 by Beth H.
The reviews are spot on. They have excellent customer service and are very welcoming. I popped in looking for a new small spring/summer style that will fit in my laptop bag while traveling. One woman was helping me however the other associate overheard what I was looking for and knew there was a new arrival in the back that would fit exactly what I was looking for. There wasn't a watching wallet but I found one that worked just as well. It was a heavy price tag but it was what I expected for this trip. I was out in 45 mins. The longest part was the complimentary monogramming of the tag. Love my new bag and definitely be back for more pieces after such great customer service.
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April 2023 by Diana
Nice ladies. Very attentive. Love my new bag!
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March 2023 by R Westmoreland
They NO longer honor your LIFETIME GUARANTEE ! They have changed to one year. They do no care that when you purchase the product it had a lifetime guarantee! Jessica said your lifetime guarantee wasn't grandfather in therefor They will NOT honor it.! So I will no longer purchase coach items or wear coach perfume. I also will tell everyone I know not to purchase coach items!!! #feeling scammed by coach!
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March 2023 by Diana Fuchs
Nice ladies. Very attentive. Love my new bag!
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December 2022 by Alexander Morris
Good selection, great trained staff able to help with gifting. Taryn was a delight to work with and provided great insight and perspective to help me determine a bag.
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December 2022 by Soohie Coco
ladies that work here are SO sweet they did a great job helping me with my bag and packaged so perfectly
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April 2022 by Tabitha Jones
I came to this Coach in need of a Coach Pillow Tabby and I was greeted without a smile from an associate named Nina. She does not have any customer service and immediately disregarded the fact that a customer of Coach for 15 + more years is in the store. She was extremely rude and did not assist at all!!!!! I highly respect the other woman at the store Madison who immediately understood my needs and assisted me with utmost kindness. Thanks Madison for your help!
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August 2021 by Andre Rupert
Helpful sales department. Found the perfect purse for my wife with a suggested perfume to boot. In and out in 10 minutes. Painless shopping.
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August 2021 by Harold Kim
I like this store. Always friendly and helpful. Always.
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July 2021 by Tequila Youngblood
Arriving just before closing, the sales ladies were sweet, helpful, and professional. Coach hardly ever has GREAT in store sales, but they did today. Glad I stopped in. Thanks ladies?
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May 2021 by ken knig
Coach store was great. Treated us like were Prada, Gucci, or Chanel. Very professional. We bought my grandmother a purse for her birthday. Great present.
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April 2021 by Kel Partin
I love thier bags and the staff is soo friendly and helpful
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February 2021 by Jessica Stowers
The staff is always friendly and helpful. Products have always been available for immediate in-store purchase. Also when having multiple color options and designs the item(s) were readily available to purchase. I love the free monogram service. Not only does the result look flawless and clean but the variety of colors available to choose from also makes your new items personalized and unique to you. I will most definitely continue to shop here!