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January 2024 by Black N Blue T.
Such a Great Company everyone was very professional and polite the service was hands down the best, they showed up on time and did an awesome job. The price was in our budget for the services rendered. 10/10 would highly recommend them.
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December 2023 by Chantelle Cook
Great experience with College Hunks (Ann Arbor). The start-to-finish process was easy and stress-free (their motto). They arrived earlier than expected and got right to work, loading so much more of our items than we had anticipated in an hour. I was surprised at how fast they loaded stuff (from a second-floor apartment) so much so, we ran out of things for them to move before an hour hit. Best money I've spent, and if I move again I will be using this company for the entire process. Lucas and Issac were professional and hard-working, we appreciated all of their time.
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December 2023 by Donnie Adkins
They showed up early, asked what we wanted and where things should go. Jerry was very professional and we were very happy with the service provided. We would definitely use College Hunks again and recommend them to others!
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December 2023 by A “Toni Todd” Hinton
Very fast and efficient. I made a booking and they were at my house in less than 30 mins. Workers were very fast and did a great job. Prices reasonable. Thank you for your services.
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December 2023 by Trevor Coons
I worked here. The communication is terrible within the management. Never got told I was only making a percentage of what the job was and not $18 an hour. I witnessed the move truck packed full of a customer’s merchandise on the back of the truck, only because the crew decided to call it quits. Which is a big NO! If you want to go work for a free for all circus. This is the place for you.
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November 2023 by Staci ..
I did not use them because I couldn't get an actual quote from them. They also called me at 9:40pm to discuss a quote, when I called back the next day and discussed things I told them I was not interested they proceed to call me 5 times no caller id back to back.
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November 2023 by Carolyn Dymond
Called same day for a furniture move and removal of some. They were so helpful on the phone when I made the reservation. Came out within a couple of hours. Great communication with an email confirmation and a call after making the reservation. Then a call and text when they were on their way. Very professional and fast, friendly service by the guys.
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November 2023 by Sylvia Lang
Trent, John, and Delora were very professional and handled our home items with professional care. My husband, Dwight, and I highly recommend College Hunks and greatly appreciated the respect they gave us and each other during our move to our new home in Ann Arbor, Michigan!
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November 2023 by John Solomon
Booking was easy, pickup was same day, and the estimate was spot on. I used them for hauling away an old washer/dryer and scrap lumber. Will use this company again in the future.
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October 2023 by Kadi B
The whole Ann Arbor team made our moving such an easy experience! From the welcome phone call, our personalized estimate, and then day of moving I couldn't have asked for an easier time or better value. They worked easily with us to quote our smaller move and stay within our budget. John, Laura and Francis were so professional, kind and took great care in working quickly but safely. Use this service if you can!!!
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September 2023 by Samantha Goldberg
They’re fine at getting rid of junk but never try to use them for a move with packing. They’ll supposedly do an estimate but never put it in the system. I’ve called 3 times and been transferred to multiple people with customer service who all say this shouldn’t have happened and that the local branch (Ann Arbor) will reach out after they get a message from customer service. They’ve never reached out, and now I have to extend a lease and lose more money when I could have contacted a different company from the beginning. They shouldn’t advertise things they’re obviously not able to properly schedule.EDIT: replied my review, but still haven’t heard a word from anyone personally. you have my phone number and email; you were more than capable of reaching out to me to resolve this and help. instead you only did so publicly for appearances.
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August 2023 by Kallie Y.
Worst experience with a company EVER! unprofessional, over priced. Owner of this location is so unprofessional, didn't stick to her word about resolve a situation to "happy medium". excuse after excuse. first time I called about the issue post move Kristine put on me hold and hung up. and wasn't the first time she hung out on me. the dolly broke during the move and they wouldn't go get another one. moved 6 items, quoted for 13 initially and was charged just as much as the quote. workers very uneducated. so much disrespect. NEVER use them!
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August 2023 by Michele Swanson
The scheduling was efficient and accommodating, and my crew of Aiden & Steven were skilled, strong & friendly. I very much appreciated their help, care, and patience with some furniture rearranging after my recent move to a new house. Thank you!
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August 2023 by Kallie Yaklin
I would NEVER recommend this company to anyone - specifically out of the Ann Arbor location. From the start, they cancelled our “on site” visit last minute which is one of the many reasons things went so poorly. Did it over the phone and sent pictures of the safe we had (dimensions and weight) and the treadmill - the 2 big items. I had to email to confirm my appointment when they said they’d reach out to me. Day of move, they show up, 2 guys and a girl. (They weren’t even going to bring one of the guys.) ALSO, we ended up moving 5 LARGE items the day before that were apart of my $900 quote.. (was told they estimate high). Didn’t end up hauling one of our dresser because I didn’t want it (previously one of the drawers broke) they finally get to the safe, and the dolly breaks..so they take extra time figuring out what to do (time = money) didn’t bring a backup. Got to new house, dilly dallied around stating they didn’t want to move the safe down the stairs - May break the wooden step, then said it was for safety. Didn’t knowledge the fact it was because they didn’t have the correct equipment (and to make note, Jessica - the manager we sent the pictures to, never sent to the movers so they had no idea what they were moving - thought it was 4 , 100 lbs safes) so WITH the help of my husband and stepdad , they got the safe downstairs , would have never got it without them) also claimed if they hit the wall, it wouldn’t be their fault. Then the treadmill, they essentially waited and delayed the whole process because lack of equipment again, and knowledge of pics. Finally the younger mover said “let’s just move it” and again husband and stepdad helped tremendously. Would have NEVER gotten it without them. And then, guess what we were charged in total - $900!!!! $900 to move 8 things, and 2 of the major items hubby and stepdad did a lot of work. We paid it and they left, I called Jessica right away (this was Monday 7/17) and she apologized, said she’d get with the financial lady and have an update for me that day if not Tuesday! I had to continuously reach out that entire week! No responses, and finally she responded and she mentioned a Kristina? lady and then a Lora lady, making it sound like it was the owner , no… finally Lora called me - it was the lady who was one of our movers. Said she’d reach out to the owners and told me it shouldn’t be an issue to get $100 back (that’s all I asked for) and said she promises she will reach out again, nope had to contact / text her twice to get an update. And she called and says “owner agrees it was fair” well of course they did (if she even called) so now I’ve been trying to reach the owner for 2 weeks now. Have called customer service twice now and then said they’d be reaching out and crickets!$900!!! 8 things , and 2 items we had to help! I’m so beyond frustrated! The lack of communication and response is so unprofessional. Going on a 3 weeks trying to get a response or someone to acknowledge this issue.. I’ve never in my life left a review like this but everything they put us through, this may be the only way to reach the person it needs to
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July 2023 by Bryce and Qiuli Levin
The movers were very nice and hardworking. We ended up having an extra moving trip, but they explained the updates very well and made sure we understood every step and all the charges. They made sure everything was perfect before they left. Highly recommended. I forgot the movers name though, but three of them are college students, and trying to make money in summer to pay their tuition, very good young people, and the other two are very experienced movers as well. We are satisfied.
