Costco Vision Center
Hours:
771 Airport Blvd, Ann Arbor MI 48108 Hours
About Costco Vision Center
Costco Vision Center provides good service and price, with many noting the care from the doctor is fantastic, excellent, and that staff go above and beyond. The customer service is often described as fabulous, super nice, and happy to help, making exchanges straightforward. However, experiences with the optical department itself can be mixed. Some report issues with frames falling apart at the joint shortly after purchase and encountering unhelpful responses. Others find new glasses can be super uncomfortable, heavy, and hurt the bridge of the nose, sometimes requiring multiple adjustments. While prices can be lower than other stores, some insurance may not provide coverage. The overall experience suggests that while clinical care is highly praised, the durability and fit of eyewear may vary, but the customer service is generally willing to resolve problems.
Most Recent Reviews
March 2025
Costco provided good service and price. One thing is my eye med insurance does not
Cover me a penny. Even though it seems lower price than other stores.
November 2024
This optical department has amazing customer service. They were very accommodating, professional, and kind.
March 2021
Was examined by Dr Wang yesterday who did an amazing job completing the exam and explaining my options. This was an exceptional visit.
More Comments(25)
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- Ann Arbor, Michigan