-
December 2023 by Linda I.
I mostly workout at home, with a basic Crunch membership primarily to use their treadmills and sometimes rower machines. For my purposes, it works! There are a ton of treadmills so that even in peak hours I've never had an issue with getting one. The equipment that I use, while perhaps not top of the line, is always clean and functional. Definitely recommend reading the fine print when it comes to their membership pricing. They advertise upfront the $9.99/mo basic membership, but I actually pay $16.99/mo with additional larger charges - an initial sign up fee and I think an ongoing annual fee of some sort. $9.99 to $16.99 - it's an additional $5 to go month by month instead of a minimum annual commitment up front and an additional $2 to pay by credit card instead of connecting to a bank account. They have a sauna in the locker room which I would be interested in using, but it feels a little unmaintained and the light doesn't work?
-
December 2023 by Ryan Schechtman
It's 5:45 am on a cold winter Wednesday. Gym was supposed to open @5. Doors locked no note. Haven't seen any "we're hiring" signs so would be surprised if it's a staffing issue. C'mon homies I need an am lift rn. smh. Will wait here until 6 am incase hours simply changed without notice.Also plz fix yer stuff--its been months and you're too new to be a fixer upper. Open to changing this review when those two issues are addressed
-
December 2023 by Johnny Richards
Shady business practices making it impossible to cancel membership. Can’t cancel online, when you go into the store, they tell you to email someone. It’s like you aren’t allowed to cancel your membership. They keep charging our account and we are unable to cancel. They won’t respond to emails either.
-
October 2023 by M H.
Good location but extremely crowded you will be either waiting on line to use a machine or someone else will be waiting for you to be done there should be more gyms in the area like this so people can enjoy their workout
-
October 2023 by Shannon Foster
Recently I have been searching for a new gym throughout the Ann Arbor/Ypsilanti area, looking for the one that fit me best…by far that is Crunch Fitness. I felt instantly welcomed…the facilities are clean, everyone is focused on their workouts (yet are polite and kind), Crunch has all the equipment I was looking for and then some. Management, while taking a vested interest in making sure to show me around, was never pushy or overbearing.I was going to wait a few days to sign up to ‘make sure’ but this is definitely my gym!
-
September 2023 by Philip MacBride
Abbey Phillipson is an excellent trainer, especially for us older folks. Very knowledgeable & personable.
-
September 2023 by nikhil bhosale
I really loved going to this gym until recently I have observed the gym slowly slipping into bad maintenance. The carpet is off in a few places, machines are constantly out of function and the men’s room smells like it’s been maintained for weeks.Having said that the employees/trainers are courteous.If they could just improve maintenance that would really elevate this gym.
-
September 2023 by Scott
The gym is one of the most poorly managed and maintained gym I’ve ever been too in over 30 years of training. It’s extremely dirty and the equipment is broken for many weeks at a time. Currently the leg press has been broken for 6 weeks. Manager knows about it but does nothing to fix it, yet people continue to use it while it drags on the metal frame. It’s purely an investment for the owner. He doesn’t care about customers or updating or replacing equipment that doesn’t get used. Too many treadmills that sit idle. Complete waste of space. Also soap dispensers are frequently empty and bathrooms are disgusting. Owner should get rid of half the cardio machines that don’t get used and buy some better leg equipment! Owners and managers are a joke!!
-
September 2023 by Austin Syrek
Been going here for a few years and really has declined. Management does nothing for broken equipment. Staff chill on their phones and do nothing, or they prioritize working out instead of their jobs. Men’s locker room has mold growing in the sinks and rarely has soap stocked. So glad we got that nice lighting working in the locker rooms to see how dirty this place really is.
-
September 2023 by Dennis Mc
The gym is great but fix your equipment. Your getting 40$ a year from everyone for equipment, keep it fixed. You'll go back to 5 stars when you send in your repair team
-
September 2023 by yoonhee
Please update your hours of operation. It’s a Friday morning at 7 am and online and on the gym doors it says the gym should be open by 5 am, but the gym is obviously not open. Several cars parked in the lot and waited for a very long time (me included) and many ended up driving off. This is no way to run an established gym. My usual location in Farmington is never like this and I really hope y’all can update your hours??
-
August 2023 by Rhonda Ford
Grace is an amazing Trainer!! She has a bright personality and always has a smile on her face!! I love my "Butt kicking sessions" with her!!!
-
August 2023 by Howard Tsai
I love this gym! Hands down the hottest sauna I've ever been. There's a lot of research on the health benefits of sauna, especially really hot sauna (search "Dr. Rhonda Patrick"). My cardio has improved since I started doing sauna there. Just the sauna itself is worth the price. Awesome free weights and machines.
-
August 2023 by Dave Sullivan
Been going to Crunch Ann Arbor since it opened and attend almost every day. I like the variety of options, usual availability of equipment and friendliness of the staff. My issues that prevent a fifth star are non- existent preventive maintenance of equipment, long time to repair broken machines and occasional lack of cleanliness of the toilet facilities. I have encouraged 2 acquaintances to join Crunch but both dropped out because of these issues.
-
August 2023 by Ricky Williams
The gym and all the equipment was great, however the cleanest and up keep of the locker room really needs some work. Paper in the locker and on the floor along with poddles of water out side of all the showers. Appears to be a drain issue.
