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October 2023 by Tzena Smith
I have worked with CubeSmart for over 10 years now. If I had a problem, they were really ready to help and adjust things accordingly. The most recent manager, Tiffany has always been so very professional, and very helping whenever I had a problem and all the way to my last and final day. I am pleased with my time with CubeSmart. Should I need to use storage services again, especially a climate controlled environment, I will be sure to use CubeSmart.
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August 2023 by Dana Segreto
Everything was seemless and easy from online leasing to entering the space
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August 2023 by steffany kratchman
Called and got a spot when I needed it! It was clean and convenient. Finding the back entrance was a bit tricky, but I am happy with the over all service!
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July 2023 by AGX AGX
Was a client for 12 years (simply storage before cubesmart).Since under new management, have gotten annual +12%/yr price increases without any explanation as to why the increases are so much higher than inflation. Had to move out and find alternative where I was able to half the cost of storage.Manager not particularly helpful when asked for alternative cheaper units, reasons for price increases ("can't do anything it's management"), or when asked if she had any suggestion for who could help me move out (did not get a response).The storage space overall clean and secure and in good location. Back entrance looks a bit apocalyptic with overgrown vegetation and abandoned vehicles but was very practical to load and unload.Would recommend if the management team could reduce pricing by 30-40%, do more reasonable price increases, and empower/train their managers to help their customers.
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April 2023 by Fitore
Greta service! The place is clean and organized.The office smelled great and well organized!Thanks Tiffany !
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March 2023 by Maria Maria
Only had my stuff here for a month and my sofa, armchair and a box of clothes were ruined by ceiling leaks. Luckily I bought insurance on the unit so I got some of the value back. The store manager assured me that I wouldn’t be receiving any of my unit rent back before I even filed my claim. She seemed to be trying to help but said the district manager wasn’t going for it. Several other units had visible water damage and rust on the doors. If you have to use this place, cover your valuables in plastic and get the insurance. I know I won’t be back.
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February 2023 by Carl Vitullo
Rent increased twice, from $94 to $138, in under 18 months. Roof leaked with buckets under it for weeks. Keypads break and take weeks to be repaired. Will not use CubeSmart again
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September 2022 by Edward Hyena
I cannot recommend this place. The roof leaks and has leaked since 2020. The corporate management and ownership has been content to throw bandages on the issue instead of fixing it with a new roof. Rather than compensate tenants for the uncertainty of whether they will stay dry, they raised the rent 25%. You can find space cheaper elsewhere and have a solid roof over your space.
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August 2022 by Linda Holliday
Location was perfect for storing items for summer for return to school in the all. Easy access .
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July 2022 by Sean L
The Tiffanies (both) have been amazing. They were very informative and provided a warm and comforting customer service experience that is very rare today. I would definitely recommend that anyone come here for their storage needs.
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July 2022 by Jiarui Chen
Tiffani / GM does very awesome job!
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May 2022 by Dawn Krause
The office staff, the "Tiffany's" were amazing. Helpful, kind, funny.... They made all the difference.
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March 2022 by Matthew Young
I cannot recommend this place. The roof leaks and has leaked since 2020. The corporate management and ownership has been content to throw bandages on the issue instead of fixing it with a new roof. Rather than compensate tenants for the uncertainty of whether they will stay dry, they raised the rent 25%. You can find space cheaper elsewhere and have a solid roof over your space.
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October 2021 by Marilena Beuses
made reservation of space on line. Only one month and it was a deal better than expected! They showed up professionally, and cordial. very secured place and clean. great area too! easy access. Jason you re amazing! great customer service
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September 2021 by TONYA RIGGS
The customer service exceeded my expectations! Matthew was super helpful from my initial contact to the day I vacated the storage unit. CubeSmart was an awesome experience. No complaints whatsoever!!!
