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December 2024 by Nicole Kirch
Rooms: Bed bugs (check the drawers, they change the sheets), smelled of smoke. Heater smelled burnt. Decided not to spend the night.
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December 2024 by Millen Lijam
Great experience! Loved the customer service and was well taken cared of. Dallal was super nice and helpful and got us the rooms we needed.
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December 2024 by Avi Kramer
Dallal was the greatest energy and presence, really making me feel happy to stay here. Thank you so much, Dallal! 🙏🏻
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December 2024 by michelle finley
Not very nice. Run down. Rome was clean. Pool is broke.
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December 2024 by Marci Williamson
This Hotel is trash the rooms are dirty I killed 3 roaches food in vending machines we're expired room and hotel Is ice cold how is Wyndam name even on here they should be ashame to even be open unfortunately I had to stay here but don't even come here don't waste your money
Rooms: Nasty Dirty Cold Roaches
Nearby activities: Lots of places to eat and shop
Safety: The hotel itself and all it's issues aren't very safe
Walkability: Plenty of places to walk to restaurants stores etc
Food and drinks: Food is trash
Noteworthy details: Nothing note worthy don't stay here
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December 2024 by M K
Wow, so where do I start?
I check-in, get into my room and immediately turn on the heater. I realize it's not pushing out any heat.. I wait about 10 minutes and it's still pushing out room temperature air..
I call the front desk and the woman tells me the rooms are old and to give it about 20 to 30 minutes for the unit to warm up.. oblige, sit in the freezing room for 20 minutes before going to the front desk and asking for a room with a heater that works.
The clerk obliged and set me up with a new room.. unfortunately the heater in that room didn't work either.. so, luckily I'm on a winter trip and have thermals and ski gear.. I literally slept in my thermals, sweats and ski jacket.. I wasn't about to ask to move rooms AGAIN and wait another 30 minutes to find out the heater in the 3rd room didn't work..
So, I shiver through the night and get minimal sleep for my day of skiing, great! I wake up expecting(ignorantly) that the free breakfast will make up for the whole debacle.. We'll, the milk was spoiled.. When I told the clerk at the front desk she simply replied "just don't drink it" lol. I say okay and go back to my seat.. wait a couple minutes, expecting her to change the milk.. I walk to the front desk and she's on her phone..
It was honestly like something out of a movie.. comical in a way..
Probably one of the worst hotel experiences I've had in quite some time..
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December 2024 by 626 Leek
Great service
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December 2024 by Matthew Barnett
Good budget option. Stayed in 1st floor room was clean. Washroom door was a little beat up but nothing major.
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December 2024 by Dez W
First room we were given was sold as a king suite because there was a hot tub in the room that didn’t work.. Not even 10 seconds of being in that room I noticed the heater was melted and there was a gaping, leaking hole in the bathroom ceiling above the shower. I instantly asked for another room. The man at the desk was very apologetic I didn’t have any issues with him the whole stay. I also didn’t really have any problems with our replacement room. However the bathtub needs replaced, the bottom was peeling. In addition I had a MAJOR problem with their disrespectful ass housekeeping swearing in foreign languages at my partner because we told them to hold on because we were using the bathroom before checking out. We had 20 minutes left. My partner wouldn’t have even gotten mad had they stopped knocking after we said we were in there the first two times. We were quite loud.
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December 2024 by Lela Warren
Wow wow wow. I honestly was in disbelief seeing this hotels shape. Upon closer inspection of the room, I was horrified. I’ve seen tv shows and posts on the internet similar but never in person. Live vicariously through me as we walk thru this horror show 😂
In all seriousness- there are way too many similar reviews for the owner of this establishment to “not know” about these issues. It would appear taking money is far more important than giving people what they paid for.
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December 2024 by Heather Powell
Rooms are a bit outdated. Staff does not seem to care about speedy service. First room tv did not work they kept saying someone was coming, finally we called and they gave us another room. It is cleaner than expected.
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December 2024 by Paige McMurray
I stayed the weekend it was super clean !!!! Staff were polite ! Breakfast was decent this will be the place I stay next time
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December 2024 by Sandra Niece
Room was super clean. Although we booked a jacuzzi room, when we arrived the jacuzzi was broke and they were unable to give us that room. When we asked about it "Dallal" at the front desk was super accommodating to us. She contacted the hotel next door and hooked us up. Thank you so much. She went above and beyond to help us out. If ever in the area again well be sure to come here especially if Dallal is here. Thanks again
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December 2024 by Michelle Mahoney
Honestly for the price of the room, it’s definitely better than other places. The heater worked and the fridge was bigger then I thought and the microwave was decent. Kinda wish they had a channel guide but it was definitely a decent room for the price.
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December 2024 by Schedule Appointment
No fuss, hotel staff Dala was very accommodating, even managed to help me on the coldest day. The family atmosphere, with warm smiles warmed my heart, clean rooms, quiet atmosphere. 🤩
